HARRODS ASSISTANT MANAGER LE LABO Assistant Manager Assistant Store Manager
Estée Lauder Companies · GB
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About the Role
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
Responsibilities
- Support the Store Manager to lead, coach and develop the team of Sales Associates.
- Achieve all sales, customer service and operational targets.
Requirements
- Proven retail experience preferably within cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
- Retail operations experience including inventory management and cash reconciliation.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
- Must be able to provide proof of right to live and work in the country if invited to attend for interview.
Skills
- Supervisory skills
- Coaching skills
- Retail operations skills
- Sales skills
- Customer service skills
- Inventory management
- Cash reconciliation
- Retail point-of-sale software proficiency
- Microsoft Office proficiency
Work Type
- Fast-paced retail environment
Experience Level
- Previous supervisory experience
Benefits
- Progressive career opportunities
- Outstanding training and development
- Competitive remuneration and benefits package
About the Company
- A leader in prestige beauty.
- Culture that values diversity of thought and people.