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About the Role
Primarily responsible to provide technical support on Eaton-Bussmann’s Low and Medium Voltage products to both internal and external customers. Responsibilities include assistance on Product Selection, Troubleshooting, and Application criteria. This position is also responsible to implement product training for Field Application Engineers, District Sales Engineers, and Customer Service Representatives. Additionally, the role promotes Eaton-Bussmann’s electrical circuit protection products and solutions for existing customers while identifying new potential customers in the assigned territory. Accountable to develop proposals and assess customer needs to recommend appropriate products and customized solutions.
Responsibilities
- Build effective business relationships with external customers.
- Obtain, keep, and maintain customers’ contact information.
- Provide training to customers, distributors, resellers, and end users.
- Specify Bussmann Solutions for the MRO and OEM segments.
- Provide support to external and internal customers to solve technical issues.
- Support Bussmann FAEs during visits to various client types.
- Work on technical specifications with various client types.
- Supply necessary requirements for job completion (samples, catalogs, POP materials, data sheets, etc.).
- Gather Voice of the Customer (VOC) feedback for roadmap process.
- Report competitor initiatives for business/market intelligence.
- Develop projects with end users and key distributors and update CRM records.
- Achieve sales goals and targets on monthly and quarterly basis.
- Report demand information from end customers for forecast accuracy.
- Utilize provided information and digital tools for customer business reviews.
- Develop and train sales specialists at main/key distributors.
- Follow up on projects from distributors and end users.
- Support assigned accounts and develop relationships with new accounts.
Requirements
- Previous experience in sales.
- Good communication skills.
- Good presentation skills.
- Experience in electrical specification or engineering design is desirable.
- Intermediate English level.
Education Level
- Bachelor’s degree in Electrical, Electronics, or Automation Engineering or a similar degree in Engineering.
About the Company
- Eaton’s ES AMER PCS division is seeking a Sales Sr. Representative.
Equal Opportunity
- We are committed to ensuring equal employment opportunities for job applicants and employees.
- Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.