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About the Role
The Workday Solutions Senior Manager is the technical backbone and people leader for RBC's Workday platform, accountable for its architectural integrity—configuration, integrations, data model, and security. This role ensures the platform remains stable, governable, and extensible. The Senior Manager Workday Solutions Designer governs, and evolves RBC's Workday technical design within HRDS, while leading a team of functional configuration, security and data analysts. The role combines hands-on experience with solutions design and people leadership across the Workday Platform.
Responsibilities
- Prioritize work across the team, balancing BAU security/data management/workflow configuration requests against project and BAU initiatives.
- Contribute to building team capability over time — cross-training, secondment where useful, and identifying growth paths within the Platform.
- Foster a team culture of documentation, peer review, and knowledge-sharing.
- Own the Workday functional design standards: business process framework, security groups, data model, and integration landscape.
- Define and maintain design standards, design patterns, and reusable frameworks for configuration and integration work.
- Review proposed configuration changes, tenant customizations, and new integrations for architectural fit, scalability, and risk before build.
- Lead and support complex, cross-module, or cross-system initiatives.
- Co-design and oversee integrations using Workday Studio, EIBs, Core Connector, and Workday's API/web services layer.
- Maintain dependency mapping across Workday and connected systems.
- Define and maintain the tenant/environment strategy and release management practices, including regression and impact assessment.
- Maintain the Workday -SAP co-existence framework, directing the security analyst team on implementation and ongoing administration.
- Oversee the data analyst team's work on Workday / SAP data sync, data quality, and extracts, ensuring outputs align with the broader data architecture.
- Partner with HR and IT to ensure Workday data is structured and governed to support downstream consumption.
- Establish quality-control and peer-review practices for design and security changes and data deliverables.
- Act as the senior technical escalation point within the Workday Platform for design conflicts, feasibility questions, and complex troubleshooting.
- Mentor Digital Solutions teams on design best practices.
- Partner with the ServiceNow Platform, IT and enterprise architecture/security teams on cross-platform design decisions.
Requirements
- 7+ years in Workday, with demonstrated expert level technical experience.
- Practical experience with, Phenom, VNDLY, ServiceNow, S/4 HANA, Microsoft access management and other enterprise applications at global scope.
- Prior people management experience, ideally leading technical/analyst teams; comfort balancing hands-on design, configuration work with team leadership.
- Deep expertise in Workday data model, security architecture, and business process framework.
- Hands-on integration experience: Workday Studio, EIBs, Core Connectors, PECI, RaaS, Workday APIs.
- Experience managing tenant/release strategy across a multi-module Workday deployment.
- Strong understanding of enterprise data governance and security principles, ideally in a regulated industry (financial services preferred).
- Proven ability to translate ambiguous business requirements into sound, scalable technical designs.
- Excellent stakeholder communication — able to explain design tradeoffs to both technical and non-technical audiences.
Skills
- Business Requirements
- Data Architecture Development
- Deliverables Management
- Enterprise Architecture (EA)
- Operational Delivery
- People Management
- Process Framework
- Product Development Lifecycle
- Product Testing
- Quality Management
- Service Delivery
- Solutions Design
- Taking Initiative
- Team Leadership
- Technical Designs
- Workday Studio
- EIBs
- Core Connectors
- Workday APIs
- Workday data model
- Workday security architecture
- Workday business process framework
Location
- 20 KING ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
Experience Level
- Senior Manager
- 7+ years in Workday
Education Level
- Workday certifications (i.e. Integrations, HCM Core, Procure to pay, or Security)
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- competitive compensation
- commissions
- stock where applicable
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive and high-performing team.
- A world-class training program in financial services.
- Opportunities to do challenging work.
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
- Expand your limits and create a new future together at RBC.
- Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Equal Opportunity
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.