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About the Role

Capital One Business Travel (COBT) is a fast-growing booking platform for Small/Medium Enterprises, aiming for significant YoY growth. The Strategy and Growth team drives user engagement and spend through marketing initiatives. This role leads the end-to-end go-to-market strategy for COBT, focusing on marketing roadmaps, channel strategies, customer insights, performance analytics, and Field strategy. The position also involves people leadership for a team of managers and analysts.

Responsibilities

Develop business strategies to drive growth, profitability, and competitive success.
Lead direct to consumer marketing efforts and strategic intent for products distributed through various channels.
Build targeted insights to inform the design and development of new customer experiences, technology, and concepts.
Drive step-change improvements in credit performance by connecting future consumer credit trends to historical behavior.
Create risk models and test hypotheses using rigorous monitoring and analysis.
Coordinate across the line of business to manage and sequence delivery of business intent.
Build business requirements and execute against the product strategy.
Oversee multiple projects and programs concurrently.
Work closely with colleagues across Capital One including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.
Lead and own the overall go-to-market strategy for COBT.
Build a long-term marketing roadmap.
Stand up a robust channel strategy.
Establish always-on customer and competitor insights.
Oversee performance-driven marketing analytics.
Drive Field strategy to deepen engagement with managed accounts.
Partner closely with Business Cards & Payments (BC&P) to align cross-functional priorities.
Serve as a people leader for a high-performing team of 3-4 managers and analysts.
Guide strategic analysis, cross-functional execution, and career development.

Requirements

Bachelor’s Degree
At least 3 years of experience performing quantitative analysis
At least 3 years of experience performing qualitative analysis
At least 1 year of experience performing people management
At least 1 year of experience performing project management
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in quantitative analysis
5+ years of experience in qualitative analysis
2+ years of experience in people management
2+ years of experience in product development
2+ years of experience in financial modeling
2+ years of experience in economic forecasting
2+ years of experience in project management
Proven track record of decision making and problem solving based on analytics.
Strong quantitative orientation.
Strong business judgment, leadership and integrity.
Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
Clear results orientation: display an intense focus on achieving both short and long term goals.
Able to drive and execute an agenda in an uncertain and fluid environment.
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.
Previous consulting experience is a plus.

Skills

Quantitative analysis
Qualitative analysis
People management
Project management
Product development
Financial modeling
Economic forecasting
Strategic leadership
Marketing analytics
Go-to-market strategy
Channel strategy
Customer insights
Competitor insights
Performance analytics
Executive communication
Strategic influencing
Negotiation skills

Location

New York, NY

Work Type

Full-time

Experience Level

Senior
3+ years quantitative analysis
3+ years qualitative analysis
1+ year people management
1+ year project management
5+ years quantitative analysis
5+ years qualitative analysis
2+ years people management
2+ years product development
2+ years financial modeling
2+ years economic forecasting
2+ years project management

Education Level

Bachelor's Degree
Master's Degree in Business or quantitative field

Salary/Compensations

$219,000 - $249,900

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

Capital One Business Travel (COBT) is the booking travel platform for Small/Medium Enterprises.
Part of the Premium Products and Experiences (PPX) team.
One of the fastest-growing parts of the business, having grown ~300% YoY.
The platform continues to see exponential growth and has an ambition to maintain 2.5-3.5x growth over the next few years.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.