Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Night Manager - Rydges North Sydney role.
Rezi rewrites your resume against EVT Group's job description. Free.
Tailor your resume to this Night Manager - Rydges North Sydney role.
Rezi rewrites your resume against EVT Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Night Manager - Rydges North Sydney posting at EVT Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Night Manager - Rydges North Sydney posting at EVT Group — free, in seconds.
About the Role
Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination. Deliver exceptional guest service, including check-ins/outs, responding to concerns, and ensuring all requests are actioned and followed through. Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation. Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures. Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately. Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required.
Responsibilities
- Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination.
- Deliver exceptional guest service, including check-ins/outs, responding to concerns, and ensuring all requests are actioned and followed through.
- Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation.
- Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures.
- Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately.
- Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required.
Requirements
- Previous experience in front office or overnight hotel operations acting as the manager on duty.
- Strong guest service capability, with expertise in anticipating needs and resolving issues with tact, diplomacy, and urgency.
- Highly proficient in front office systems, night audit processes, and hotel property management software.
- Experienced in accurate financial reconciliation, including posting revenue, balancing payments, and identifying discrepancies.
- Well-developed communication and leadership skills, supervising night staff and maintaining effective inter-departmental collaboration.
- Comprehensive knowledge of WH&S guidelines, hotel operational procedures, and local area information relevant to guest experience.
- Inclusive leader — values diverse perspectives; builds belonging.
- Hands-on and non-hierarchical — leads from the front.
- Resilient and solutions-focused — stays calm, moves fast.
- Growth mindset — learns, shares, and levels up others.
Skills
- Front office systems
- Night audit processes
- Hotel property management software
- Financial reconciliation
- Communication skills
- Leadership skills
- WH&S guidelines
- Hotel operational procedures
- Local area information
Location
- North Sydney
Work Type
- Full-time
Experience Level
- Manager on Duty experience
Benefits
- 50% off dining and stays across EVT hotels
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar
- Seasonal perks at Thredbo
- Rapid career growth across our hotel & entertainment network
- Paid parental leave
- Community & volunteering opportunities
About the Company
- Rydges North Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel.
- In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
- Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels.
- EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo.
- Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
- Once you’re in, there’s no limits on where your career could take you.
Equal Opportunity
- We welcome applicants from all backgrounds