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About the Role

The Sr Program Manager role will lead critical workstreams including selection analysis and optimization, banner assortment strategy, and selection governance across banners. You will ensure end-to-end accountability for selection health, from initial strategy and category planning through ongoing optimization, leveraging shared metrics and dashboards across banners. The ideal candidate is a detail-oriented self-starter who thrives in ambiguity, can translate complex merchandising problems into structured program plans, and is energized by the pace of grocery retail.

Responsibilities

Develop and execute location and format-driven selection strategies using competitor benchmarking, capacity inputs, sales analysis, and market data to inform market-specific selection across banners, both online and physical stores
Drive automation and leverage AI Tools to simplify processes and improve operational efficiency
Coordinate with cross-functional teams and communicate program updates with internal and external stakeholders, including leadership reviews
Drive automation and leverage AI tools to simplify selection planning processes and improve operational efficiencies
Collaborate with cross-functional partners to deliver results in an ambitious, fast-paced environment, working across many time zones

Requirements

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience with selection strategy, category management, or space planning
Advanced Excel proficiency and experience with Microsoft Access or SQL
5+ years experience in business roles requiring data analysis, process improvements, creative problem solving, and cross-functional collaboration
High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Excellent communication (verbal and written) and interpersonal skills with ability to effectively communicate with both business and technical teams
Passionate and knowledgeable about customer behavior
Familiarity with databases and SQL
Experience leveraging automation and AI tools to streamline operational processes and improve efficiency
Ability to analyze data quantitatively and use customer research, data and metrics to back up assumptions and identify opportunities
Experience creating and/or improving operational processes across teams and stakeholders, with bias toward automation
Proven track record of taking ownership and driving results

Skills

Data analysis
Process improvements
Creative problem solving
Cross-functional collaboration
Excel proficiency
Microsoft Access
SQL
Customer behavior
Quantitative data analysis
Automation
AI tools
Operational processes

Location

USA, NY, New York
USA, TX, AUSTIN
USA, VA, Arlington
USA, WA, Seattle

Work Type

Full-time

Experience Level

5+ years

Salary/Compensations

127,200.00 - 185,000.00 USD annually
115,600.00 - 160,000.00 USD annually

Benefits

Sign-on payments
Restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

About the Company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.