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About the Role
Provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers by patrolling and monitoring facility premises, observing and reporting suspicious activities, and responding to emergencies. Responsibilities include access control, key management, and assisting staff, physicians, patients, and visitors.
Responsibilities
- Patrolling and monitoring facility premises
- Observing and reporting suspicious and unauthorized activities
- Observing and reporting unsafe conditions
- Access control
- Control of keys
- Emergency response and notification
- Rendering assistance and security-related services to staff, physicians, patients, and visitors
- Monitoring and restraining violent patients
- Documenting incidents relative to the facility
- Coordinating with local law enforcement agencies
Requirements
- Proprietary Security Officer (PSO) License required before starting
- Ability to work collaboratively in a team environment with minimal supervision
- Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision
- Demonstrates the ability to follow established procedures and respond effectively to routine and emergent situations
- Demonstrates cultural sensitivity and the ability to interact respectfully with diverse patient, visitor, and staff populations
- Ability to write incident reports and read business correspondence and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to solve practical problems and deal with a variety of variables, in situations where limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Skills
- General knowledge of security officer duty requirements
- Physical and emotional maturity for judgment and diplomacy in a healthcare environment
- Approachable, open, professional, and positive demeanor
- Teamwork
- Minimal supervision
- Critical thinking
- Decisive judgment
- Following established procedures
- Effective response to routine and emergent situations
- Cultural sensitivity
- Respectful interaction with diverse populations
- Incident report writing
- Reading business correspondence and procedure manuals
- Presenting information
- Responding to questions
- Basic math skills
- Problem-solving
- Interpreting instructions
Location
- North Tower Lobby
Work Type
- Full Time
- Day/Evening/Night shifts
- Variable days of the week
- Weekend requirements as needed
Experience Level
- 1 year recent relevant experience
Education Level
- HS Diploma or General Education Diploma (GED)
Salary/Compensations
- $30.35 to $42.48 / hour
Benefits
- Comprehensive benefits package
About the Company
- Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Equal Opportunity
- EOE/M/F/Disability/Veterans