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About the Role
The Analyst, AI Applications will support the evaluation, rollout, measurement, and ongoing management of AI-enabled and legal technology solutions. This role serves as a shared resource, assisting with evaluations, product tracking, reporting, coordination, research, and daily execution to ensure technology functions as intended.
Responsibilities
- Coordinate evaluations of technology pilots, new product features, and AI model releases.
- Develop evaluation plans, test cases, success measures, and structured feedback processes.
- Coordinate participation from lawyers, business professionals, and subject-matter experts.
- Analyze qualitative and quantitative results and summarize findings.
- Maintain consistent evaluation methods, documentation, and historical results.
- Support recommendations regarding rollout, further testing, configuration changes, or other next steps.
- Monitor product roadmaps, release notes, model updates, and new capabilities.
- Maintain a clear internal view of upcoming releases and product changes.
- Assess which developments may be relevant to the firm and identify potential user groups or use cases.
- Work with Managers to determine which features require testing, communication, training, or phased rollout.
- Maintain product documentation, roadmap trackers, decision logs, and related team resources.
- Track product usage, adoption, engagement, and other measures of success.
- Develop recurring reports and dashboards.
- Identify trends, adoption gaps, and areas requiring further investigation.
- Support phased rollouts of new products, models, and features.
- Gather post-launch feedback and measure the impact of new capabilities.
- Help Managers determine where additional training, communications, or product changes may be required.
- Serve as a shared coordination resource across the AI Applications team.
- Support the Director and Managers with meeting preparation, research, follow-up items, and project coordination.
- Maintain team trackers, action items, project plans, calendars, documentation, and status updates.
- Coordinate internal and external meetings, product demonstrations, testing sessions, and other team activities.
- Prepare briefing materials, presentations, summaries, and decision documents.
- Track commitments, deadlines, dependencies, and outstanding actions across multiple initiatives.
- Help ensure information is organized, current, and easily accessible to the team.
- Support ad hoc projects and requests from the Director and Managers.
- Conduct research on legal technology, AI products, market developments, and emerging capabilities.
- Compare product functionality and summarize relevant developments.
- Gather user feedback and help identify opportunities to improve products and workflows.
- Support the development of consistent templates, processes, and standards.
- Work collaboratively with Knowledge Management, Innovation, Technology, Data Science and AI Engineering, and other firm functions.
Requirements
- Bachelor’s degree or equivalent professional experience.
- Two or more years of experience in legal technology, technology consulting, business analysis, project coordination, product operations, or a related field.
- Strong analytical, organizational, and problem-solving skills.
- Ability to manage multiple priorities, follow through on details, and keep complex workstreams organized.
- Strong written and verbal communication skills.
- Ability to work effectively with technical and nontechnical stakeholders.
- Comfort working with data, product information, and new technology.
- Experience within a law firm, legal department, legal technology company, or professional services organization.
- Experience supporting technology evaluations, pilots, implementations, or product teams.
- Familiarity with AI-enabled products and legal technology.
- Experience with reporting, dashboards, project tracking, or product analytics.
- Ability to sit and stand for extended periods.
- Ability to lift up to 15 pounds.
Skills
- Analytical skills
- Organizational skills
- Problem-solving skills
- Written communication skills
- Verbal communication skills
- Data analysis
- Product information management
- Technology adoption
- Reporting
- Dashboards
- Project tracking
- Product analytics
- AI-enabled products
- Legal technology
Location
- Nashville, Tennessee
Work Type
- Full-time
Experience Level
- Two or more years of experience
Education Level
- Bachelor’s degree or equivalent professional experience
Salary/Compensations
- $110,000 - $130,000
Benefits
- If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.
About the Company
- Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
Equal Opportunity
- Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.