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About the Role

Protiviti is looking for an AI People Enablement Senior Consultant to join our growing Business Performance Improvement team. In this role, you will help clients translate AI investments into sustained workforce adoption, redesigned work, and measurable business value, serving as a bridge between technology deployment and workforce activation.

Responsibilities

Facilitate the successful completion of project work plans as a mentor, trainer, and coach to Interns and Consultants.
Identify areas of risk and opportunities to increase efficiency.
Strengthen relationships and deepen abilities to communicate, gain trust, and network with client personnel and professional associates.
Accept responsibility for decision-making in areas including establishing project scope and work plans, project staffing, preparation of deliverables, and application of methodologies, at the direction of Managers.
Conduct workforce readiness assessments, stakeholder analyses, and adoption diagnostics to support enterprise AI adoption from pilot through scale.
Design and execute activation campaigns, adoption roadmaps, and champion/super-user networks that drive proficiency, utilization, and sustained behavior change.
Develop role-based learning journeys, AI Academy content, manager enablement toolkits, and learning-in-the-flow-of-work experiences.
Support the design of future-state organizations enabled by AI and human intelligence (AI + HI), including team composition, spans of control, and supervisory models.
Assist in defining new roles, responsibilities, decision rights, and accountability models impacted by AI-enabled workflows.
Facilitate workflow and activity analysis to redesign AI-enabled processes, handoffs, decision points, and human-agent interactions, escalation paths, and governance controls.
Support workforce transformation initiatives, including role-impact assessments, job redesign, and workforce transition plans.
Assist with value realization activities, including AI value charters, benefits governance, and tracking expected versus realized value.
Support KPI frameworks and value realization scorecards that connect adoption, productivity, and workforce outcomes to business performance.
Contribute to workforce/capacity analyses, cost-benefit assessments, and business cases that link workforce change to financial outcomes.
Develop executive-ready communications, presentations, and client deliverables.
Evaluate, summarize, organize, and interpret workforce, adoption, and organizational data.
Establish and cultivate business relationships and a professional network.
Translate and communicate AI adoption, workforce, and organizational issues, risks, or opportunities to client personnel, including executives.
Provide supervisory experience of teams including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate.

Requirements

Enjoy helping organizations successfully adopt AI by combining workforce activation, organizational design, and workflow transformation.
Motivated to learn and interested in AI adoption and activation, workforce readiness, organization and job design, human-agent workflow redesign, learning and capability building, and value realization.
Understand that successful AI transformation requires more than technology deployment, emphasizing workforce activation, capability building, and sustained adoption.
Passionate about building relationships with clients and providing exceptional experiences.
Inherent interest in project management and team leadership.
Contribute to a positive team culture that fosters open communication.
Create development opportunities for others and ways for the team to improve clients and communities.
Interest in working with a diverse portfolio of clients across multiple industries.
Experience with or understanding of conducting workforce readiness assessments, stakeholder analyses, and adoption diagnostics.
Experience with or understanding of designing and executing activation campaigns, adoption roadmaps, and champion/super-user networks.
Experience with or understanding of developing role-based learning journeys, AI Academy content, manager enablement toolkits, and learning-in-the-flow-of-work experiences.
Experience with or understanding of supporting the design of future-state organizations enabled by AI and human intelligence.
Experience with or understanding of assisting in defining new roles, responsibilities, decision rights, and accountability models impacted by AI-enabled workflows.
Experience with or understanding of facilitating workflow and activity analysis to redesign AI-enabled processes.
Experience with or understanding of supporting workforce transformation initiatives.
Experience with or understanding of assisting with value realization activities.
Experience with or understanding of supporting KPI frameworks and value realization scorecards.
Experience with or understanding of contributing to workforce/capacity analyses, cost-benefit assessments, and business cases.
Experience with or understanding of developing executive-ready communications, presentations, and client deliverables.
Experience with or understanding of evaluating, summarizing, organizing, and interpreting workforce, adoption, and organizational data.
Experience with or understanding of establishing and cultivating business relationships and a professional network.
Ability to translate and communicate AI adoption, workforce, and organizational issues, risks, or opportunities to client personnel, including executives.
Supervisory experience of teams including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate.
Bachelor's degree in a relevant discipline.
2+ years working in organizational change, workforce transformation, organization design, change management, learning and development, HR transformation, operating model design, value realization, or a related field, either in professional services or industry.
Experience supporting technology, digital, automation, or AI-enabled transformation programs strongly preferred.
Exposure to organization design, workforce planning, operating model design, job architecture, champion networks, or benefits realization/value governance is a plus.
Familiarity with tools such as OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce, or other AI-enabled work platforms is a plus.
Strong facilitation, stakeholder engagement, and executive communication skills.
Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint.
Professional Certification such as PROSCI, SHRM-CP, SHRM-SCP, PMP or similar is a plus.
Successful completion of a background check is required for employment offers.

Skills

AI adoption
Workforce activation
Organizational design
Workflow transformation
AI activation
Workforce readiness
Organization design
Job design
Human-agent workflow redesign
Learning and capability building
Value realization
Project management
Team leadership
Communication
Stakeholder engagement
Executive communication
Microsoft Office Suite (Word, Excel, PowerPoint)

Location

Chicago, IL
Austin, TX
Dallas, TX
Houston, TX

Work Type

Full-time

Experience Level

Senior Consultant
2+ years of relevant experience

Education Level

Bachelor's degree

Salary/Compensations

$98,000.00 - $146,000.00
10% bonus target opportunity
Estimated total cash range: $107,800.00 - $160,600.00

Benefits

Medical, dental, and vision coverages
FSA and HSA healthcare accounts
Life and accident insurance
Adoption and fertility assistance
Paid parental leave up to 10 weeks
Short/long term disability
Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of contributions
Choice Time Off (CTO) for vacation, personal needs, and sick time (up to 20 days per year for new hires)
11 paid holidays per year

About the Company

The Protiviti Career provides opportunities to learn, inspire, and advance within a collaborative and inclusive culture.
Protiviti hires curious individuals for whom learning is a passion.
Protiviti's mission: We Care. We Collaborate. We Deliver.
Protiviti champions leaders who live values of integrity, inclusion, innovation, and commitment to success.
Protiviti's vision is to be the most trusted global consulting firm.

Equal Opportunity

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran
Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities.
Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.