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About the Role
As a Senior Scheduler, your exceptional organization and management skills are key to successful coordination of scheduling and maintenance of services throughout the system.
Responsibilities
- Manage incoming calls, greet customers, and take messages as necessary.
- Sort and distribute incoming mail.
- Review patient letters for accuracy and assure outgoing mail is ready for the mailroom.
- Communicate any problems related to scheduling practices.
- Answer phone and assure calls are forwarded to answering machine or alternate phone numbers.
- Coordinate surgical scheduling for multiple physicians, including pre-admission history and physicals, diagnostic procedures, and in-house procedures.
- Train others on scheduling.
- Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed.
- Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors, and all Rochester Regional Health patients.
Requirements
- Three (3) or more years of relevant healthcare experience required.
- Knowledge of IDX and CCS is beneficial for transportation departments.
Skills
- Strong analytical skills
- Strong computer skills
- Strong organizational skills
- Strong customer service skills
- Strong communication skills
Location
- Joseph C. Wilson Multicultural Medical Building
- Rochester
- 14621
Work Type
- Full-time
Experience Level
- Senior
Education Level
- In lieu of degree, an equivalent combination of education and experience will be considered.
Salary/Compensations
- $18.00 - $21.00
About the Company
- Rochester Regional Health is an Equal Opportunity Employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.