Graduation and Awards Administrator (REDEPLOYEE APPLICANTS ONLY)
City St George's, University of London · GB
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About the Role
Registry Services, within Academic Services, is creating a new Graduation and Awards team focused on the administration of awards, certificates, and graduation ceremonies. This role will support key student lifecycle activities, ensuring accurate record management and providing excellent service to students and staff.
Responsibilities
- Provide administrative support for award and certificate processes.
- Maintain accurate student records.
- Support graduation planning and delivery.
- Manage enquiries.
- Coordinate graduation communications and bookings.
- Identify and resolve routine record discrepancies.
- Ensure processes are applied consistently.
- Work collaboratively with colleagues across the University to support the successful delivery of graduation and awards activities.
Requirements
- Experience providing accurate administrative support within a busy environment.
- Experience delivering excellent customer service.
- Strong organisational skills.
- Attention to detail.
- Ability to work to fixed deadlines.
- Effective communication skills.
- Ability to work collaboratively with colleagues and students.
- Ability to manage competing priorities.
- Ability to maintain accurate records while complying with relevant policies and procedures.
Location
- City St George's
Work Type
- Hybrid
Salary/Compensations
- Sector-leading salary
Benefits
- Pension scheme
- Comprehensive package of staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions.
- Brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
- The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
- Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
- Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Equal Opportunity
- City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
- We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
- City St George’s operates a guaranteed interview scheme for disabled applicants.