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About the Role
Provides direct patient observation and support within the Behavioral Health setting to promote patient safety and a therapeutic environment. Monitors and reports changes in patient behavior and condition to nursing staff, assists with safety interventions, contraband searches, patient transport, and one-to-one observation, while maintaining patient confidentiality, dignity, and compliance with departmental policies and documentation requirements.
Responsibilities
- Identify notable behavior of patients and their families and communicate observations to RN in charge of patient.
- Recognize physical or psychological changes in patients condition during 1:1 observation and communicate it to the appropriate channels.
- Apply restraints appropriately on an annual basis.
- Demonstrate thorough knowledge of hospital policies and standards regarding restraint and seclusion and 1:1 observation on an annual basis.
- Recognize verbal/non-verbal communication problems of patients and their families on a consistent basis.
- Ensure patient confidentiality is adhered to according to NYS and Federal guidelines.
- Make regular rounds of patients assigned and recognize changes in patients status and report appropriate information to the nurse in charge of patient consistently.
- Provide information regarding patient behavior and patient interactions to the RN to be utilized in the development of an individual master treatment plan regularly.
- Participate in providing a safe environment for patients and others at all times, including visitor screening during visiting hours.
- Under the direction of the nursing staff, set limits and restrictions in a considerate and humane manner.
- Protect patients privacy, confidentiality and rights on a daily basis.
- Participate in evaluation of the therapeutic environment and report non-therapeutic components to RN as needed.
- Complete various errands as requested, such as transporting patients, contraband search, retrieving and delivering supplies, specimens, instruments, test results.
- Perform 1:1 within the Behavioral Health Department as needed.
- Receive report from RN and verify observational status.
- Demonstrate location of duress buttons, restraints, and security phone numbers.
- Complete thorough contraband search of patients belongings upon admission according to departmental policy and procedure, and communicate pertinent information to RN and MD.
- Meet Expected Documentation Requirements.
- Document appropriately for 1:1 and close frequent observation patients.
- Document appropriately for Q15 checks (Brooklyn/LICH) or Q30 checks (Manhattan).
- Document patients belongings in EPIC according to hospital policy.
- Document appropriately relative to patient restraints as required by RN.
- Bring patient to floor and stay with patient until they are turned over to a Nurse or Mental Health Assistant to be interviewed or have body check observation.
- Help serve meals and assist in Dining Room as needed.
- Demonstrate willingness to help with Activities of Daily Living and understand some people have to be helped in bathing.
- Consistently monitor showers of patients and assist patients as needed.
- Consistently help patients that are discharged such as packing their belongings.
- Assist taking patients out when transportation arrives on a regular basis.
- Assist patients with laundry daily as needed.
- Provide 1:1 on assigned unit.
- Work as part of a psychiatric team on a consistent basis.
Requirements
- High School diploma or comparable education equivalent.
- Ability to work effectively with Behavioral Health patients.
- Knowledge of non-violent crisis intervention technique/de-escalation training.
- AHA Heartsaver or AHA BLS Certification.
- Ability to effectively communicate with all levels of the organization.
- Occasionally lift/carry up to 25 lbs.
- Occasionally push/pull up to 75 lbs.
- Frequently bend, squat, kneel and occasionally reach above shoulders.
Skills
- Patient observation
- Patient support
- Safety interventions
- Contraband searches
- Patient transport
- One-to-one observation
- Communication
- Restraint application
- Crisis intervention
- De-escalation techniques
Location
- Brooklyn, NY
Work Type
- Full-time
- Day shift
Education Level
- High School diploma or equivalent
Salary/Compensations
- $54,581.57 - $54,581.57 Annually
Benefits
- Comprehensive benefits and wellness package
- Financial security benefits
- Generous time-off program
- Employee resource groups for peer support
- Holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care
About the Company
- NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn.
- The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough.
- At NYU Langone Health, equity and inclusion are fundamental values.
- We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.
- We embrace inclusion and individual skills, ideas, and knowledge.
Equal Opportunity
- NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment.
- All qualified individuals are encouraged to apply and will receive consideration.
- We require applications to be completed online.