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About the Role
The Senior Client Advisor is responsible for achieving company objectives with a focus on client development and sales. They will exemplify customer service excellence, adhere to visual merchandising and operational standards, and oversee store operations and staff in the absence of Store Management.
Responsibilities
- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish relationships with clients and manage communication consistent with James Perse.
- Set the example for exceptional customer service, client experience and store standards.
- Maintain the selling floor, merchandise, visuals and store standards.
- Maintain and grow existing clients and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store and conduct all opening and closing procedures.
- Local market knowledge of clientele base and brand competitors.
- Participate in special events and or projects as needed.
- Adhere to all store and company procedures while maintaining operational and client experience excellence.
- All other duties as assigned.
Requirements
- Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales.
- Ideally has a cultivated and established clientele following.
- Experience working in retail environment(s) with 7 days a week operation, which require open scheduling availability based on business needs.
Skills
- Outgoing
- Energetic
- Professional
- Strong interpersonal and communications skills both verbal and written.
- Strong independent work ethic
- Excellent time management skills
- High level of integrity
- Composure: Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Location
- Bleecker
Work Type
- Full Time
Experience Level
- Senior
Education Level
- High School Diploma or GED required.
- College Degree preferred.
Salary/Compensations
- $20.00 per hour plus commission on personal net sales.
Benefits
- Health, dental, and vision insurance
- Life insurance
- Short-term and long-term disability insurance
- Flexible spending accounts
- Employee assistance program
- Paid vacation
- Paid sick time
- Retirement savings plan with company match
- Generous employee discount
About the Company
- Since the late 1990's, James Perse has defined Southern California style.
- Our collections for men, women and home - which have become synonymous with sophistication, detail and quality - are sold in over 70 James Perse boutiques, as well as in fine department and specialty stores around the world.
- Our employees are smart, creative, passionate and service-driven individuals who meet the same superior standards we set for our products.
- We embrace talented people with diverse backgrounds and experiences.
Equal Opportunity
- We support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation or any other characteristic protected by applicable law.