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About the Role

The Senior Client Advisor is responsible for achieving company objectives with a focus on client development and sales. They will exemplify customer service excellence, adherence to visual merchandising, and operational standards. In the absence of Store Management, they will oversee all store and staff operations as the most senior presence.

Responsibilities

Achieve daily, monthly, and annual sales targets and key performance indicators.
Establish relationships with clients and manage communication consistent with James Perse.
Set the example for exceptional customer service, client experience and store standards.
Maintain the selling floor, merchandise, visuals and store standards.
Maintain and grow existing clients and reach new prospects through networking and outreach.
Support operational tasks and projects.
Open and close the store and conduct all opening and closing procedures.
Demonstrate local market knowledge of clientele base and brand competitors.
Participate in special events and or projects as needed.
Adhere to all store and company procedures while maintaining operational and client experience excellence.
Perform other duties as assigned.

Requirements

Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales.
Ideally has a cultivated and established clientele following.
Experience working in retail environments with 7 days a week operation, requiring open scheduling availability based on business needs.
Candidates must be outgoing, energetic, professional and good representatives of our brand.
Must be able to emanate the James Perse brand lifestyle.
Strong interpersonal and communications skills both verbal and written.
Strong independent work ethic, excellent time management skills, and high level of integrity.
Ability to handle customer interactions and potential issues or concerns courteously and professionally.

Skills

Customer service excellence
Visual merchandising
Client development
Sales
Networking
Outreach
Time management
Integrity

Location

SOHO

Work Type

Full-time

Experience Level

Senior

Education Level

High School Diploma or GED required
College Degree preferred

Salary/Compensations

$20.00 per hour plus commission on personal net sales

Benefits

Health, dental, and vision insurance
Life insurance
Short-term and long-term disability insurance
Flexible spending accounts
Employee assistance program
Paid vacation
Paid sick time
Retirement savings plan with company match
Generous employee discount

About the Company

JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer.
The brand's design philosophy pairs elegance and sophistication with simplicity and comfort, inspired by minimalist architecture and west coast indoor/outdoor living.
The brand has become synonymous with Southern California life and style.
The company has expanded to producing full lines of modern classics for men and women, as well as home furnishings, accessories, and limited edition goods.
Collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores globally.
Employees are smart, creative, passionate, and service-driven individuals.
The company embraces talented people with diverse backgrounds and experiences.

Equal Opportunity

We support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law.