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About the Role
Relay is seeking a Brand Designer to join the Marketing Design team. This mid-level role is for a conceptually strong, hands-on designer who can independently own projects from brief to delivery, combining visual craft with storytelling and sound judgment. The designer will help shape the brand's presence across campaigns and customer touchpoints, translating strategy and complex financial ideas into clear, distinctive, and human-centered work.
Responsibilities
- Own brand design projects from brief to delivery across channels including paid media, web, lifecycle, social, campaigns, events, and sales enablement
- Translate marketing strategy, customer insight, and business context into thoughtful concepts and visual stories
- Apply Relay’s visual identity with consistency and creativity while contributing ideas that evolve how the brand shows up
- Independently manage small-to-medium projects by clarifying scope, aligning stakeholders, maintaining timelines and versions, communicating blockers early, and adapting when priorities change
- Collaborate closely with partners across Copy, Brand, Growth, Product Marketing, Social, and the wider organization to bring work to market with clarity and quality
- Present work and clearly explain the rationale behind your design decisions
- Synthesize varied or abstract feedback into stronger design with each round of iteration
- Build and maintain templates, libraries, documentation, and reusable resources that improve consistency and make repeatable work more efficient
- Use performance signals, stakeholder feedback, and customer context to improve the work and connect design decisions to marketing and business goals
- Develop deeper expertise in at least one design specialty, such as motion, social, lifecycle, illustration, iconography, or web, and share that knowledge with teammates
- Use emerging tools, including AI, thoughtfully to support—not replace—original concepting and craft while maintaining Relay’s quality and brand standards
Requirements
- 3–5 years of experience in a brand design, visual design, graphic design, or marketing design role, in-house or agency, or equivalent hands-on experience demonstrated through your portfolio
- Portfolio shows strong design fundamentals, thoughtful concepting, and cohesive execution across multi-asset campaigns or multiple channels
- Strong eye for typography, layout, composition, colour, visual storytelling, and brand consistency
- Ability to clearly explain individual contribution to projects and the reasoning behind design decisions
- Understanding of how design supports an audience, a marketing goal, and a broader business objective
- Ability to independently manage small-to-medium projects, balance multiple workstreams, and communicate clearly about scope, timelines, feedback, and risk
- Ability to collaborate well across disciplines, contribute actively to brainstorms and critiques, and build trust through follow-through and thoughtful communication
- Ability to absorb complex or abstract feedback, identify what matters, and improve the work
- Takes ownership of work, seeks feedback, and is building deeper expertise in at least one area of brand design
- Proficient in tools such as Figma, Adobe Creative Suite, and Canva
Skills
- Brand Design
- Visual Design
- Graphic Design
- Marketing Design
- Typography
- Layout
- Composition
- Color Theory
- Visual Storytelling
- Brand Consistency
- Project Management
- Collaboration
- Communication
- Figma
- Adobe Creative Suite
- Canva
- Motion Design (Bonus)
- Illustration (Bonus)
- Web Design (Bonus)
- Lifecycle Marketing Design (Bonus)
- Social Media Design (Bonus)
- Paid Media Design (Bonus)
- Presentation Design (Bonus)
Location
- Remote
Work Type
- Full-time
Experience Level
- Mid-level
- 3-5 years
Salary/Compensations
- $108,000 CAD to $132,000 CAD
- Typical starting salary for fully ready candidates: $120,000 CAD
Benefits
- Perks and benefits information available on Candidate Hub
About the Company
- Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success.
- We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
Equal Opportunity
- We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
- If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.