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About the Role
Allied Universal® is hiring a Manager, Finance Operations. This role manages all activities required for the production of contractually valid and accurate invoices to customers within the client's portfolio.
Responsibilities
- Lead the invoice development and distribution process
- Build financial plans for events and special requests
- Provide subject matter expertise toward development of streamlined invoice production processes
- Track and process invoices for all Allied Universal services, reconcile final bills, and oversee budget workups and recaps
- Manage global budget for the client’s multiple programs
- Serve as finance lead on the contract for assigned business units
- Manage field level personnel activities in assuring timely invoice delivery to customers
- Complete budgetary forecasting to assist with contract negotiations
- Create, review, revise and maintain quarterly Statements of Work for the client’s business unit
- Review service requests and invoice requirements for compliance with contract and standard
- Implement the day-to-day functions of the Billing and Financial Compliance for the Allied Universal account/Client’s Corporate Security Department
- Oversee and streamline billing and collections processes
- Plan and implement quality assurance for all processes
- Special program/billing planning and implementation
- Develop and utilize computer reports and output
- Assure compliance specialized billing requirements
- Customer and account management liaison for billing dispute resolution
- Customer Care request resolution
- Escalate client issues to account leadership when necessary for dispute resolution
- Assist in preparation and analysis of annual budgets and long-range financial plans/projections
- Provide assistance to senior level Allied Universal Leadership and Client
- Enter and maintain client’s Statements of Work within Allied Universal Salesforce for legal review/signature
- Review, track, and process global PR requests ensuring purchases are within budget
- Maintain quarterly variance for multiple business functions within Allied Universal
- Review and verify accuracy of financial and contract paperwork and processes
- Create budget templates and serve as point of contact for questions and exceptions
- Maintain accounts and follow up to verify and close invoices and collect fees
- Follow company policies to process payments, approve money transfers, keep financial statements, and approve purchase order requisitions
Requirements
- Bachelor’s degree in Accounting, Finance, Business Management or related field of study
- Minimum of five (5) years of experience managing a centralized billing function
- Ability to coordinate large scale special billing efforts
- Ability to communicate to all levels of business and foster an open and productive business partnership
- Ability to anticipate and act upon customer-related issues and facilitate solutions
- Ability to interface with internal clients and external customers on a daily basis and build relationships
- Effective oral and written communication skills
- Proficiency with Microsoft Office Applications
- Ability to assess and evaluate situations effectively
- Compile, sort, and interpret data
- Strong business acumen
- Prior work experience in a centralized finance operations environment
- Experience in contract review and direct customer interaction
Skills
- Microsoft Office Applications
- Billing
- Financial Planning
- Budgeting
- Forecasting
- Contract Review
- Customer Service
- Data Analysis
Experience Level
- 5+ years of experience managing a centralized billing function
Education Level
- Bachelor’s degree in Accounting, Finance, Business Management or related field of study
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.