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About the Role
Oversee all aspects of daily retail store operations, including merchandising, product launches, and sales objectives, to ensure an extraordinary customer experience. Perform outreach and promotional activities, including off-site events. Receive best-in-class paid training to ensure leadership success and gain experience coaching a team to meet sales and service goals.
Responsibilities
- Lead a team of Assistant Store Managers and Retail Store Consultants to accomplish sales, customer satisfaction, and operational goals.
- Ensure the store meets sales performance, profitability targets, and high levels of customer satisfaction through coaching and training of employees.
- Support business needs by performing additional outreach and promotional activities, including off-site events as needed.
- Maintain and manage optimal inventory levels at the store location.
- Complete accounting and reports associated with sales, receipts, and prices.
- Maintain the corporate standard of store appearance.
- Implement direct sales merchandising promotions.
- Oversee employees responsible for sales, customer experience, and operations.
- Assign tasks, implement sales plans, and ensure adherence to company policies.
- Lead the team to maximize sales, customer experience, and operational efficiency.
- Influence decisions regarding hiring, firing, disciplinary action, and promotional activity for subordinates.
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical, and problem-solving skills
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
Skills
- Sales
- Customer Experience
- Leadership
- Merchandising
- Inventory Control
- Financial Reporting
- Team Coaching
Location
- San Francisco, CA (Geary Blvd)
Work Type
- Full-time
- Regular
Experience Level
- 3+ years of sales and/or customer experience
- Prior management experience
- 1+ years of related sales, retail, or call center customer facing experience
Education Level
- Bachelors degree (BS BA) desired
Salary/Compensations
- $66,100 - $99,100 base salary
- $22,000 commission
- Total target compensation of $88,100 – $121,100
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond state and local law
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
About the Company
- AT&T and its subsidiaries are committed to equal employment opportunity.
- AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Equal Opportunity
- All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.
- AT&T will provide reasonable accommodations to qualified individuals with disabilities.