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About the Role
An entry-level blended position responsible for duties and responsibilities within Enrollment Management for credit and non-credit students.
Responsibilities
- Process and scan incoming mail and documents required for enrollment processes.
- Review and analyze required supporting documents to process actions and update the Student Information System.
- Provide general information to students regarding admissions, enrollment, residency, and other student services.
- Process students’ transcript requests, enrollment verifications, and other general requests.
- Adhere to strict confidentiality guidelines.
- Provide telephone and front-counter support to Enrollment Management.
- Support admissions and enrollment efforts in collaboration with the College community.
- Maintain effective communication between students, faculty, and external community stakeholders.
- Ensure timely follow-up with applicants throughout the enrollment process.
- Utilize technology to access data, maintain records, and generate reports.
- Interpret and implement regulations, policies, and procedures pertaining to Admissions.
- Understand the interactions between Student Success and Academic Affairs.
- Complete required Dallas College Professional Development training hours.
- Perform other duties as assigned.
Requirements
- Associate degree or higher.
- Two (2) years of experience in a higher education setting with demonstrated experience in admissions and/or records.
- Official transcript will be required.
- Bilingual or multilingual skills preferred.
- Will be subject to a criminal background check.
- Some positions may be subject to a fingerprint check.
Skills
- Knowledge of community colleges and Dallas College vision.
- Knowledge of admissions, records, and enrollment management functions.
- General knowledge and experience in working with student success programs.
- Advanced knowledge of computer technology and software applications for enrollment processes.
- Ability to work as part of a team and be flexible.
- Ability to assist students with admissions and enrollment requirements.
- Demonstrated oral and written communications skills.
- Strong knowledge and experience providing effective customer service.
- Excellent interpersonal skills.
- Ability to communicate complex ideas and information effectively.
- Ability to maintain effective communication.
- Ability to utilize technology to access data, maintain records, and generate reports.
- Ability to interpret, articulate, and implement regulations, policies and procedures.
- Knowledge of key interactions between Student Success and Academic Affairs.
- Ability to maintain regular and predictable attendance.
Location
- On-site
Work Type
- Staff
- Full-time
Experience Level
- Entry level
- 2 years
Education Level
- Associate degree or higher
Salary/Compensations
- $26.98 Hourly
About the Company
- Since 1965, Dallas College has served more than three (3) million students.
- Comprising seven campuses located around the Dallas/Fort Worth area, it is one of the largest community college systems in the state of Texas.
- Dallas College strives to be a leader in the community college space, placing students at the center of everything.
- Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees.
- The Dallas College workforce and the diverse talent that stems from it are directly linked to its success.
Equal Opportunity
- Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law.
- In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.