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About the Role
Seeking a motivated and service-driven Assistant Store Manager to join our SoHo & West Village boutiques. This role is ideal for an emerging retail leader passionate about team development, exceptional customer experiences, and driving business results. You will partner with the Store Manager to lead daily boutique success, execute business priorities, and develop a high-performing team.
Responsibilities
- Partner with the Store Manager to achieve sales goals, profitability, and key business objectives.
- Monitor daily business performance, identify opportunities, and execute strategies to maximize results.
- Lead by example on the sales floor, inspiring strong selling behaviors and exceptional customer engagement.
- Foster a welcoming, personalized shopping experience that builds customer loyalty and strengthens brand affinity.
- Coach the team to deliver thoughtful service, product expertise, and meaningful customer interactions.
- Support customer outreach and local initiatives that encourage repeat business and long-term relationships.
- Recruit, onboard, coach, and develop team members through ongoing feedback, recognition, and hands-on leadership.
- Help build an engaged, accountable, and collaborative team culture aligned with brand values.
- Partner with the Store Manager to support performance management, succession planning, and talent development.
- Represent the brand within the local community by supporting partnerships, events, and in-store activations.
- Collaborate with neighboring Leap-powered stores and assist with market initiatives.
- Oversee daily store execution, including visual merchandising, inventory management, scheduling, shipment processing, opening and closing procedures, and operational compliance.
- Serve as Manager on Duty when needed, ensuring the boutique operates efficiently while delivering an exceptional customer experience.
- Maintain a customer-ready environment that reflects the brand's standards of excellence.
Requirements
- 2–4 years of retail leadership experience in boutique, premium, specialty, or customer-focused retail environments.
- Demonstrated ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences.
- Strong business acumen with the ability to interpret performance metrics and execute strategies that improve results.
- Proven leadership skills with the ability to coach, motivate, and develop others through hands-on floor leadership.
- Experience supporting recruitment, onboarding, and performance development.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced retail environment.
- Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
- Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
- Must be at least 18 years of age.
Skills
- Shopify
- Endear CRM
- Slack
- Google Workspace
Location
- SoHo
- West Village
Work Type
- Full-time
- Hourly
Experience Level
- Retail leadership experience
Salary/Compensations
- $26 - $30 per hour
- Bonus eligible
Benefits
- Bonus eligible
- Medical, dental, and vision benefits (must average 32+ hours per week)
- AllOne Health Employee Assistance Program
- 401(k)
- Accrued PTO (up to two weeks annually for full-time employees)
- Employee discount and wardrobe allotment for participating Leap brands
About the Company
- Frankies Bikinis is a female-led lifestyle brand recognized for its on-trend designs, innovative fabrics, and inclusive styles.
- The brand has grown into an internationally recognized company since its founding in 2012.
- Offerings include swimwear, ready-to-wear clothing, knits, and activewear.
- The Leap platform powers insight-driven retail experiences for modern brands, enabling scalable growth through technology, operational expertise, and retail excellence.
- Leap manages 100+ stores across the country and partners with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and others.
Equal Opportunity
- Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive.
- We value individuals of all backgrounds, experiences, and identities.