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About the Role
We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections. In this role, you will serve as a brand ambassador, creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You will thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.
Responsibilities
- Supporting daily sales initiatives
- Proactively engaging clients to drive conversion and loyalty
- Maintaining visual and operational standards with strong attention to detail
- Collaborating closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork
- Opening and closing responsibilities
- Potential keyholder duties
- Supporting other brands within the Leap portfolio through new store openings, activations, and coverage needs
Requirements
- Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships
- Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement
- Customer-first mindset with a passion for hospitality and creating memorable brand experiences
- Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure
- Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture
- Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns
- Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately
- Flexible availability to meet business needs, including days, nights, weekends, and holidays
- Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds
- Must be at least 18 years old
Skills
- Retail technology such as Shopify, Endear, Slack, and Google Workspace
Location
- West Village
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
- Mid Level
Salary/Compensations
- $19 to $21 per hour
Benefits
- Bonus Eligible
- Medical, Dental & Vision benefits (must average 32+ hours a week)
- AllOne Health - Employee Assistance Programs
- 401K
- Accrued PTO
- Employee discount + wardrobe allotment for participating Leap brands
About the Company
- SET designs athleisure that blurs the line between form and function, creating elevated essentials for active or relaxed wear.
- SET is a community-first brand that prioritizes open communication and shares behind-the-scenes insights into their operations.
- The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk.
- Leap manages 100+ stores across the country partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.
Equal Opportunity
- We need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.