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About the Role
We are seeking dynamic Part-Time Sales Advisors passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. This role may include opening and closing responsibilities and potential keyholder duties. As part of the Leap platform, this individual will support other brands in our portfolio through new store openings, activations, and coverage needs.
Responsibilities
- Support sales initiatives
- Enhance team and customer engagement
- Maintain visual and operational standards
- Contribute to the overall success of the store
- Support other brands in our portfolio through new store openings, activations, and coverage needs
- Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients
- Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS)
- Demonstrate efficiency and reliability in completing tasks accurately and on time
Requirements
- Must be at least 18 years old
- Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele
- Flexible and adaptable availability to meet business needs, including days, nights, weekends, and holidays
- Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds
- Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage
Skills
- Client-Centric & Hospitality-Driven
- Brand Champion
- Adaptable
- Collaborative Team Player
- Strong Communicator
- Professional & Reliable
- Detail-Oriented
Location
- NYC
Work Type
- Part-Time
- Onsite
Experience Level
- Luxury retail experience
Salary/Compensations
- $20 to $24 per hour plus commission
Benefits
- Bonus Eligible
- Medical, Dental & Vision benefits (must average 32+ hours a week)
- AllOne Health - Employee Assistance Programs
- 401K
- Accrued PTO
- Employee discount + wardrobe allotment for participating Leap brands
About the Company
- Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.
- The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.
Equal Opportunity
- Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.