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Tailor your resume to this Seasonal Door Ambassador: Ring Concierge Madison Avenue role.
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About the Role
We are seeking a reliable and hospitable Door Ambassador for our Ring Concierge boutique located in the Upper East Side to provide support during the holiday season (October through the end of December). As the first point of contact for clients, the Door Ambassador sets the tone for the client experience, bringing a level of professionalism and enthusiasm that reflects both Leap values and the Ring Concierge ethos. This individual is responsible for creating positive, memorable interactions while managing client flow, maintaining store capacity guidelines, and ensuring a safe and exceptional environment. The Door Ambassador demonstrates strong and clear communication skills, ensuring alignment across the team and contributing to the overall efficiency and success of the store. In this dynamic role, they balance multiple tasks in a fast-paced setting while upholding safety, security, and operational excellence. Additional responsibilities include supporting leadership by fostering team collaboration, maintaining visual merchandising standards, and embracing new technologies to optimize performance. They also support store opening and closing procedures, adhere to security protocols, and may carry store keys as a trusted team member.
Responsibilities
- Manage client flow and maintain store capacity guidelines.
- Ensure a safe and exceptional environment.
- Support leadership by fostering team collaboration.
- Maintain visual merchandising standards.
- Embrace new technologies to optimize performance.
- Support store opening and closing procedures.
- Adhere to security protocols.
- Proactively monitor product movement and address merchandise not displayed in its designated location.
- Effectively communicate loss prevention insights to management and provide clear guidance to staff.
- Contribute to high Net Promoter Scores (NPS) and secret shopper results by engaging clients with welcoming body language and exceptional service.
- Complete tasks accurately and on schedule.
Requirements
- Must be at least 18 years old.
- Experience in retail, luxury retail, or high-touch client-facing industries is required.
- A background in security or loss prevention is viewed as a strong advantage.
- Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays.
- Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds.
Skills
- Hospitality Driven
- Professional & Reliable
- Adaptable
- Collaborative Team Player
- Strong Communicator
- Brand Champion
- Detail-Oriented & Efficient
Location
- Upper East Side
Work Type
- Holiday season support
- Full-time hourly
- Part-Time hourly
Experience Level
- Entry Level
Salary/Compensations
- $21 to $24 per hour
Benefits
- Medical, Dental & Vision benefits (must average 32+ hours a week)
- AllOne Health - Employee Assistance Programs
- 401K
- Accrued PTO
- Employee discount for participating Leap brands
About the Company
- Ring Concierge is the leading luxury jeweler committed to designing for women, by women. Founded by Nicole Wegman in 2013, Ring Concierge has consistently scaled its growth year-over-year by strategically utilizing social media to successfully blur the lines between retailer and influencer. In an industry that has been historically dominated by men, Nicole is disrupting with her vision to design forever pieces that are both inspirational and attainable. The brand has successfully built its bespoke bridal business along with its more accessible fine jewelry collection and multiple brick-and-mortar retail locations in NYC, LA, Houston, and Boca Raton.
- The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk.We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.
Equal Opportunity
- In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued