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About the Role
HSS is a leading hospital for orthopedics and rheumatology, recognized by U.S. News & World Report and a recipient of the Magnet Award for Nursing Excellence. We offer an innovative, supportive, and inclusive environment for professionals at all career stages.
Responsibilities
- Partner with Service Chiefs and Chief Administrator on strategic planning, business development, and performance metrics management.
- Support physician recruitment, onboarding, and practice optimization.
- Design actionable solutions for identified opportunities within the service.
- Contribute to enterprise initiatives as a service lines representative.
- Align operations with clinical, academic, and physician objectives.
- Oversee private physician office operations, including supervising managers and ensuring compliance with policies.
- Meet regularly with physicians to understand their goals and resolve operational issues.
- Monitor and improve key performance indicators.
- Partner with OR leadership on efficiency, optimization, and cost reduction.
- Lead space planning, renovations, and relocations with Facilities and Planning teams.
- Maintain service patient education resources and ensure proper distribution.
- Organize and lead business meetings, preparing materials, presentations, and reports.
- Monitor operations for patient care quality and regulatory compliance.
- Manage service communications, including annual reports and office evaluations.
- Collaborate with Marketing on strategic communications, media, web content, and promotional materials.
- Support patient education program development and physician training initiatives.
- Oversee creation and distribution of educational and internal communication materials.
Requirements
- 2 - 4 years in Management role.
- Proven experience supervising teams and managing performance.
- Demonstrated success in leading performance improvement initiatives within a hospital or clinical environment.
- Excellent verbal, written, and interpersonal communication skills.
- Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint, Project, Visio).
- Ability to manage multiple priorities in a fast-paced, high-volume environment.
- Strong problem-solving, analytical, and organizational skills.
- Comfortable working independently while collaborating effectively with multidisciplinary teams.
- Adaptability to new software tools and hospital systems, including Epic.
Skills
- Strategic planning
- Business development
- Performance metrics management
- Physician recruitment and onboarding
- Practice optimization
- Operational oversight
- Team supervision
- Performance improvement
- Communication (verbal, written, interpersonal)
- MS Office proficiency
- Problem-solving
- Analytical skills
- Organizational skills
- Collaboration
- Adaptability
- Epic proficiency
Location
- New York City
Work Type
- Regular Full time
- Onsite
Experience Level
- 2 - 4 years in Management role
Education Level
- Bachelors
- Master’s degree in public health, business administration, or related field preferred
Salary/Compensations
- $111,500.00 - $170,000.00
Benefits
- Eligible for additional benefits consistent with the role.
About the Company
- HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report.
- Recipient of the Magnet Award for Nursing Excellence.
- An innovative, supportive and inclusive environment.
Equal Opportunity
- Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.