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About the Role

Option Care Health is seeking a Clinical Transition Specialist to educate patients, families, and facility staff on their services and products, facilitating a smooth transition to alternative care sites. This role involves assessing patients, gathering information, collaborating with partners, and building relationships with referral sources to grow referral rates and achieve sales goals.

Responsibilities

Proactively maintain and grow relationships with referral sources to increase sales and patient starts.
Serve as a key point of contact and representative of Option Care, providing education, assistance, and service to referral sources.
Interact with area service providers daily to sell Option Care services for discharging patients.
Conduct patient assessments to ensure viability for alternative site care.
Use sales techniques to educate patients, families, and facility staff about Option Care services and products.
Provide hands-on, in-person education to patients and caregivers for timely discharge and therapy independence.
Communicate effectively with agency staff, medical teams, patients, and families throughout the discharge process.
Collect, review, and complete pre-admission information and secure related signoffs.
Partner with Account Manager and Regional Sales Director to create and execute area business and growth plans.
Communicate frequently with Account Manager to discuss opportunities, assess progress, and provide feedback.
Partner with Account Manager and marketing staff to deliver educational and promotional programs.
Review patient medical records for pertinent medical history and insurance information.
Proactively initiate care transition coordination with referral sources and internal partners.
Participate in data collection for therapy start and patient tracking.
Maintain confidentiality of patient and proprietary information.
Provide oversight and input to providers regarding patient assessment, treatment process, and transition to home care.
Serve as a point of contact, coordination, and communication with other providers.
Arrange for special medical supplies or appliances to be available.

Requirements

Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice.
At least 2 years of experience in the healthcare industry.
Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community, and with vendors.
Experience applying knowledge of standard practices for all services offered and current relevant standards (e.g., ACHC, URAC).
Experience providing customer service to internal and external customers, meeting quality standards, and evaluating customer satisfaction.
Basic PC skills: proficient with internet, email, Microsoft Word, Excel, and PowerPoint.
Experience identifying operational issues and recommending/implementing improvement strategies.
Access to a reliable means of transportation for travel to care facilities, home visits, and multiple hospitals.
Valid driver's license and proof of insurance if using a personal vehicle.
Ability to plan, organize, and make presentations.
Hands-on home or alternate site infusion or discharge planning experience (preferred).
Experience growing service provider partnerships (preferred).

Skills

Sales techniques
Patient education
Care transition coordination
Relationship building
Communication
Collaboration
Assessment
PC skills
Presentation skills

Location

All 50 states

Work Type

Full-time
Travel

Experience Level

2 years of experience in the healthcare industry
Experienced sales professional

Education Level

Licensed Registered Nurse (RN) or licensed Pharmacist

Salary/Compensations

Pay Range is $105,012.68-$175,028.63

Benefits

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
myFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs

About the Company

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States.
With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states.
Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members.
At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow.
Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful.
Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Equal Opportunity

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.