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About the Role

The Dishwasher will efficiently clean dishes and other wares to standard, and contribute to general galley operations including receiving, storing, and preparation of provisions.

Responsibilities

Provide exceptional hospitality to coworkers and guests.
Operate dish machine; ensures all dishes are cleaned, organized, and stored appropriately.
Ensure that the dishwasher is in proper working order; responsible for routine cleaning of equipment and refilling chemicals as needed.
Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors.
Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, and buffets or food stations.
Receive and store food and supplies using proper food handling techniques including stock rotation and monitoring temperatures of perishable products.
Maintain uniform and personal grooming in compliance with appearance standards.
Additional job duties assigned.

Requirements

Will work for extended periods without sitting.
The nature of the work may be strenuous, and the work environment may be warm.
Required to lift and move heavy items.
Strong customer service, organization, and interpersonal skills.
Maintain a high level of organization, detailed oriented and meet deadlines.
Handle multiple tasks/projects at one time.
Establish and maintain effective working relationships as required by job responsibility.
Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
Must be able to effectively understand and convey written and verbal information to coworkers and guests.
Maintain uniform and personal grooming in compliance with appearance standards.
Will be required to be available for work nights, weekends and on all major holidays.
Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.
Ability to stand and walk for extended periods, frequently throughout a shift.
Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.
Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food service and hospitality operations.
Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.
Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
Successfully complete vessel-specific safety and emergency training.
Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Skills

Customer service
Organization
Interpersonal skills
Computer skills
Microsoft Office Suites
Food handling
Communication

Location

Onboard a Coast Guard-inspected passenger vessel

Work Type

Full-time

About the Company

Hornblower Group is a global leader in experience and transportation with a 100-year history.
The company's portfolio includes water- and land-based experiences and ferry and transportation services.
City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands.
City Ferry is the largest private operator of high-speed passenger and vehicle ferries in the United States.
Hornblower Group’s subsidiaries include Hornblower Marine, Seaward Services, Inc., and Anchor Operating System, LLC.
Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.
Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada.
The RESPECT Service System embodies our mission, vision, values and operating principles.
The company culture puts RESPECT at its core to achieve the goal of becoming a Global Experiences and Transportation Leader.

Equal Opportunity

EEO / Disabled / Protected Veteran Employer.
Hornblower is proud to be an Equal Employment Opportunity employer.
We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.
Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply.
The company also participates in the E-Verify program in certain locations.