Executive Assistant & Office Operations Coordinator
Fidelity & Guaranty Life Insurance Company · NY, US
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About the Role
The Executive Administrative Assistant & Office Operations Coordinator serves as a trusted partner to executive leadership, providing high-level administrative support to ensure priorities, schedules, and activities are managed effectively. This role proactively anticipates the needs of the Executive and their Senior Leadership Team (SLT), managing calendars, communications, and daily operations with a high degree of professionalism and discretion. This role also oversees daily operations of the NY office.
Responsibilities
- Manage and organize the Executive’s daily and weekly activities, including calendar and email inbox management.
- Prioritize tasks, communications, and follow-ups to ensure alignment with business needs.
- Anticipate executive needs and proactively adjust priorities to address changing demands.
- Manage sensitive and confidential information with a high level of professionalism and discretion.
- Exercise sound judgment in handling communications, materials, and executive interactions.
- Oversee and maintain administrative processes, including meetings, travel arrangements, and expense management.
- Prepare, process, and reconcile travel and business expenses in accordance with company policy.
- Coordinate travel arrangements and itineraries, both domestic and international.
- Coordinate logistics for meetings, events, and executive activities, ensuring alignment with schedules and priorities.
- Ensure activities are executed efficiently and in alignment with company policies and procedures.
- Identify opportunities to improve administrative processes and recommend solutions.
- Support daily office operations, including coordination of meetings, space usage, and on-site needs.
- Greet and assist employees, visitors, and external partners, ensuring a professional and welcoming environment.
- Coordinate office services, including submitting and tracking building work orders and vendor requests.
- Maintain office, kitchen, and hospitality inventory; ensure spaces are stocked and organized.
- Partner with IT to support office technology, AV equipment, and connectivity needs.
- Manage incoming and outgoing mail and deliveries (e.g., FedEx, USPS).
- Support team culture and employee experience initiatives (e.g., team events, recognition moments).
- Maintain awareness of and help promote office safety, emergency, and security protocols.
- Coordinate meeting logistics, including scheduling, materials, and preparation.
- Ensure executives are prepared for meetings by organizing agendas, reports, and presentations.
- Attend meetings as needed to capture notes, summarize key outcomes, and track action items.
- Plan and support offsite meetings, events, and visits, including facility and external guest coordination.
- Serve as a liaison between executive leadership and internal/external stakeholders.
- Communicate professionally and effectively, representing the executive office in a consistent and organized manner.
- Maintain team distribution lists and internal contact resources.
- Collaborate with other Executive Administrative Assistants and cross-functional partners to support team coordination and initiatives.
- Provide guidance, mentorship, or subject matter expertise to others.
Requirements
- High School Diploma or GED
- 5+ years of experience providing executive-level administrative support
- 3+ years experience supporting multiple leaders and/or teams
- Experience supporting senior leaders in a corporate environment
- Experience coordinating meetings, events, or cross-functional activities
- Experience with project coordination or event planning
- First Aid, CPR, and AED Certification. Training can be provided.
- Primarily sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
- Perform other functions, duties and projects as assigned
- Regular and punctual attendance
- Ability to travel up to 10% of the time
Skills
- Advanced proficiency in Microsoft Office (Outlook, Word, PowerPoint, and Excel)
- Advanced proficiency in virtual meeting platforms (Teams)
- Strong organizational and time management skills with attention to detail
- Ability to manage multiple priorities and competing deadlines
- Ability to manage complex scheduling and calendar coordination
- Strong interpersonal and communication skills, both written and verbal
- High level of professionalism, discretion, and confidentiality
- Experience with expense management and travel coordination
- Proactive approach with the ability to anticipate needs and solve problems
- Ability to collaborate effectively across teams and functions
- Flexibility to support business needs, including occasional work outside standard business hours
Location
- NY office
- Remote
Work Type
- In-office schedule Monday–Thursday, 8:30 AM–5:00 PM with a 30 min mandatory unpaid lunch break
- Remote work permitted on Friday, unless needed in person
- Hybrid
Experience Level
- 5+ years of experience providing executive-level administrative support
- 3+ years experience supporting multiple leaders and/or teams
Education Level
- High School Diploma or GED
Salary/Compensations
- Targeted hourly rate range for this role is $40.87-52.89
Benefits
- Medical
- Dental
- Vision
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Holidays
- Personal days
- Wellness incentives
- Tuition reimbursement
About the Company
- Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.
- F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements.
- F&G team members are empowered, collaborative, dynamic and authentic.
- Top Workplaces USA 2022 – 2023
- Des Moines Register Top Workplaces 2018 – 2022
Equal Opportunity
- F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G.
- As a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic.
- Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy.