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About the Role
The Healthcare Manager supports patients with high-risk health conditions in navigating the healthcare system. This role focuses on patient empowerment through education, resource provision, and advocacy, aiming to maximize quality of life. The position involves collaboration with multidisciplinary care teams and acting as a resource for clinic staff within a self-directed environment.
Responsibilities
- Works with providers and clinic staff to identify patients at high risk.
- Supports longitudinal care of patients with chronic conditions through assessment, medication reconciliation, motivational interviewing, goal setting, patient education, and referrals.
- Supports transition of patients with chronic conditions from inpatient to outpatient settings.
- Coordinates with providers to establish or update the plan of care.
- Performs accurate and timely documentation in the electronic medical record.
- Participates in daily huddles and Patient Care Coordination meetings.
- Prepares accurate and timely reports for weekly meetings.
- Maintains continued competence in nursing practice and knowledge of current evidence-based practices.
- May perform clinical tasks within their scope of practice.
- Performs all other related duties as assigned.
Requirements
- Bachelor’s degree in Nursing or Associate’s degree in Nursing with four or more years of experience as an RN.
- Registered Nurse with an active and unrestricted license to practice in the state of employment.
- Current BLS certification.
- 2+ years of experience in a physician’s office, clinical or hospital setting.
- Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD.
- Proficient computer skills to work efficiently with electronic medical records.
- Proven excellent verbal and written skills.
- Demonstrated solid interpersonal skills.
- Demonstrated ability to interact productively with individuals and with multidisciplinary teams.
- Demonstrated excellent organizational and prioritization skills.
- Tuberculosis screening required.
- Proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis required.
- Ability to lift up to 35 pounds.
- Ability to push or pull heavy objects using up to 35 pounds of force.
- Ability to sit for extended periods of time.
- Ability to stand for extended periods of time.
- Ability to use fine motor skills to operate office equipment and/or machinery.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Ability to use logical reasoning for simple and complex problem solving.
- Candidates are required to pass a drug test before beginning employment.
Skills
- Patient education
- Motivational interviewing
- Self-management goal setting
- Medication reconciliation
- Electronic medical records
- Verbal communication
- Written communication
- Interpersonal skills
- Organizational skills
- Prioritization skills
- Spanish (written and verbal)
Location
- State of employment
Work Type
- Full-time
Experience Level
- 4+ years of experience as an RN (with ADN)
- 2+ years of experience in a physician’s office, clinical or hospital setting
Education Level
- Bachelor's degree in Nursing
- Associate's degree in Nursing
Salary/Compensations
- $60,200 - $107,400
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
About the Company
- WellMed, part of the Optum family of businesses, is dedicated to providing the highest level of medical care and improving patient health outcomes.
- UnitedHealth Group's mission is to help people live healthier lives and make the health system work better for everyone.
- UnitedHealth Group is committed to mitigating its environmental impact and enabling equitable care that addresses health disparities.
Equal Opportunity
- UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
- UnitedHealth Group is a drug-free workplace.