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About the Role
The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents and prospective residents. This role is crucial for community development and success, handling daily interactions, leasing processes, and resident activities.
Responsibilities
- Maintain positive resident relations through outstanding service
- Participate in the daily operations of the property
- Process leases and accompanying paperwork
- Display high levels of service through email responses, social media outreach and phone communications
- Assist with leasing events and activities
- Participate in resident retention events and activities
- Actively participate in the GMHgo initiative
- Participate in after-hours on-call rotation
- Thorough knowledge of office applications and company policies
Requirements
- Customer service experience
- Outgoing, kind and generous personality, & an enthusiasm for service
- Active knowledge of online Social Media and social presence avenues
- Strong organizational and administrative abilities
- Excellent communication and people skills
- A passion to serve residents, parents, vendors, and colleagues
- Comply with all state, federal and/or local laws relating to Fair Housing
Skills
- Communication
- Customer Service
- Social Media
- Organization
- Administration
Location
- Philadelphia, PA
Work Type
- Part-time
- Onsite
About the Company
- GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States.
- Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.
Equal Opportunity
- GMH Communities is an Equal Opportunity Employer