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About the Role

Grow is seeking a Commercial Finance & Operations Lead to build the operating backbone for Provider Recruitment & Experience and PCP / EAP. This role reports to the Head of Revenue Operations and partners with GTM leadership and Finance to translate strategy into executable plans, establish systems and workflows, and create reporting and forecasting infrastructure. It's a hands-on, zero-to-one builder role focused on designing operating models, rebuilding forecasting workflows, and shaping the data and AI foundation for Revenue Operations.

Responsibilities

Lead the execution of planning, forecasting, and pipeline management for Provider Recruitment & Experience and PCP / EAP.
Be the primary architect of the core data layer for Revenue Operations, connecting Sales, Marketing, Customer Success, and Finance information.
Help define the direction for AI adoption in Revenue Operations, identifying areas for automation and AI to improve GTM efficiency, forecasting, and decision-making.
Build and maintain data models, pipelines, and analytics products to transform raw data into actionable insights.
Design segmentation, coverage, and territory models, along with account allocation and capacity planning frameworks.
Collaborate with Systems and Strategy & Operations teams to ensure alignment across data architecture, tooling, and processes.
Research, test, and roll out AI tools and vendors, adapting new capabilities into practical use cases.
Implement data governance, quality standards, and documentation practices for scalability.
Build executive-ready dashboards and analyses to inform revenue strategy and company-wide reporting.
Act as a cross-functional quarterback across Operations, Commercial, Finance, and Product to maintain the Revenue Strategy roadmap.
Develop playbooks, processes, and operating cadences to support business growth.
Champion a culture of rapid building and iteration, prioritizing quick prototypes and deployment.

Requirements

7+ years in GTM Strategy & Operations, Revenue Operations, Sales Operations, FP&A / Strategic Finance, Business Operations, or a closely related function.
Proven track record of building commercial infrastructure from the ground up at an early-stage or rapidly scaling company.
Hands-on technical ability, including writing SQL and code, designing data models, and building pipelines.
Fluency with the modern AI landscape and experience turning emerging tools into practical, production use cases.
Comfortable moving between strategy, analysis, process design, and hands-on systems implementation.
Experience leading forecasting, territory planning, pipeline management, and executive business reviews.
Strong command of CRM platforms, BI tools, spreadsheets, and modern GTM systems.
Excellent judgment and cross-functional instincts, with the ability to translate messy information into clear decisions and scalable processes.
Encouraged to apply even if not all qualifications are met, valuing diverse experiences and transferable skills.

Skills

SQL
Coding
Data modeling
Pipeline building
AI tools
CRM platforms
BI tools
Spreadsheets
GTM systems

Location

NYC
Hybrid

Work Type

Full Time
Hybrid

Experience Level

7+ years

Salary/Compensations

$144,000 - $180,500 USD Annually

Benefits

Comprehensive medical, dental, vision, life, and disability coverage.
No cost access to therapy through the Grow platform (US employees).
Retirement savings programs and equity opportunities.
Flexible time off, paid holidays, and Winter Break.
Up to 18 weeks of paid parental leave and a new child stipend.
Dedicated weekly flexible time for self care (Mental Health Mornings/Afternoons).
Annual stipend for personal wellbeing and professional growth.
Pre-tax commuter benefits.
Support for home workspace and meal benefits.
Variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts, and global travel assistance.

About the Company

Grow was founded in 2020 to make mental health care more effective and accessible.
15 million sessions have started on Grow.
Operates a three-sided marketplace empowering providers, augmenting insurance payors, and serving patients.
Has raised over $328M in funding, including a Series D at a $3B valuation.
Backed by investors including Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, and Goldman Sachs Alternatives.
The work impacts whether individuals can find, afford, and access quality care.
Values commitment, problem-solving, tackling complexity, and working at pace with sharp yet kind colleagues.

Equal Opportunity

Grow Therapy is a proud equal opportunity workplace and affirmative action employer.
Committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Considers qualified applicants regardless of criminal histories, consistent with legal requirements.
Uses AI tools to support recruitment, including application review, interview organization, and integrity detection; AI does not make final hiring decisions.
Ashby's AI-Assisted Application Review helps review applications against role criteria; advancement decisions are made by the human recruiting team.
Uses BrightHire to record interviews for note-taking and consistency; interviews are confidential and can be stopped or opted out of.
AI features in BrightHire may help structure initial recruiter screens and organize notes; all responses are reviewed by the recruiting team.
Provides state-specific notices regarding AI use, including for Illinois, New York City, and Maryland.
Offers alternative selection processes and accommodations upon request.
Contact talentops@growtherapy.com for questions, accommodation requests, alternative selection process requests, objections to recording, or concerns about AI use.