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About the Role
Manager, GTM Engineering to architect systems, data model, and automation for Grow's Enterprise commercial pillar, including PCP referrals and EAP through benefits consultants. This role owns the architecture for Grow's GTM systems end-to-end, setting technical standards and data model conventions.
Responsibilities
- Design and ship the data model and automation logic for the PCP referral engine.
- Redesign the underlying data model for the PCP referral engine to eliminate structural gaps and support scale.
- Build the data pipeline linking office-level outreach activity to physicians and downstream patient referrals.
- Ship automated intake, validation, and routing logic for inbound referrals.
- Build the reporting layer to tie outreach investment to referral volume and quality.
- Map the end-to-end consultant → employer → employee journey and translate it into systems and data architecture.
- Design and build the staging environment and HubSpot data model for consultants and employers.
- Build workflows and tracking for consultant relationships and RFP processes.
- Build handoff logic from consultant/RFP engagement through to employer sale.
- Design and deploy AI agents that autonomously perform GTM tasks.
- Run an experimentation loop for new automations and agent behaviors.
- Implement rigorous testing and deployment across n8n, Workato, and HubSpot.
- Maintain a technical schema map of the Enterprise GTM systems.
- Serve as the architecture owner for Grow's GTM systems end-to-end.
- Define and enforce data governance standards across PCP and EAP data models.
- Build monitoring and self-healing automations for data syncs and logic breaks.
- Partner with the Head of Revenue Operations to scope the future GTM Systems team structure.
- Increase the number and quality of inbound physician referrals and successful patient intakes.
- Deliver a referral engine and EAP systems foundation that allows volume growth without proportional manual effort.
- Ensure Provider Experience, PCP, and EAP run on one coherent, consistent GTM systems architecture.
Requirements
- 8+ years in a technical RevOps or GTM Engineering role.
- Experience with healthcare, benefits, or provider referral channels is a plus.
- Experience owning technical architecture that spans multiple teams or motions.
- Expert-level technical knowledge of HubSpot (Advanced Workflows, Custom Objects, data model design).
- Expert proficiency in n8n and Workato.
- Comfort integrating dialing/outreach tools (Aircall, Nooks), call intelligence (Gong), and event data (Segment).
- Proven experience building AI agents and agentic workflows (Claude, OpenAI, or Gemini).
- Experience standing up net-new systems and data models for a channel or motion.
- Comfort designing CRM data models that represent complex, multi-party relationships.
- Experience setting data governance standards as a core part of data strategy.
Skills
- GTM Engineering
- Systems Architecture
- Data Modeling
- Automation
- PCP Referrals
- EAP
- Benefits Consultants
- Provider Experience
- HubSpot
- n8n
- Workato
- Aircall
- Nooks
- Gong
- Segment
- AI Agents
- Claude
- OpenAI
- Gemini
- Data Governance
Location
- NYC
Work Type
- Hybrid
- Full Time
Experience Level
- 8+ years
Salary/Compensations
- $140,000 - $175,000 USD Annually
Benefits
- Comprehensive medical, dental, vision, life, and disability coverage.
- No cost access to therapy through the Grow platform.
- Retirement savings programs and equity opportunities.
- Flexible time off, paid holidays, and winter break.
- Up to 18 weeks of paid parental leave and a new child stipend.
- Dedicated weekly flexible time for self care.
- Annual stipend for personal wellbeing and professional growth.
- Pre-tax commuter benefits.
- Support for home workspace plus meal benefits.
- Wellness memberships, virtual care, pet insurance discounts, and global travel assistance.
About the Company
- Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone.
- Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface.
- We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients.
- We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.
- At Grow, the work you do can literally change someone's life.
- Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care.
- This work deserves real commitment.
- We don’t have passenger seats here. Everyone is driving something that matters.
Equal Opportunity
- Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.