Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Medical Reception - Wound Care role.
Rezi rewrites your resume against Grider Support Services LLC's job description. Free.
Tailor your resume to this Medical Reception - Wound Care role.
Rezi rewrites your resume against Grider Support Services LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Medical Reception - Wound Care posting at Grider Support Services LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Medical Reception - Wound Care posting at Grider Support Services LLC — free, in seconds.
About the Role
Grider Support Services, LLC, a partner of Erie County Medical Center (ECMC), seeks a patient-focused Patient Services Representative (Receptionist) to provide exceptional customer service as the first point of contact for patients in an ambulatory team setting.
Responsibilities
- Greet and check in patients, verify demographics, check insurance eligibility, and collect payments.
- Answer and direct phone calls, addressing patient inquiries and triaging urgent matters.
- Schedule and manage patient appointments, including new, follow-up, rescheduling, and cancellations.
- Verify patient insurance information and process authorizations.
- Assist with patient registration and data entry.
- Maintain accurate patient records in EMR and paper files.
- Ensure patient confidentiality in compliance with HIPAA regulations.
- Participate in staff development and meetings.
- Provide excellent customer service to patients, vendors, and healthcare team members.
- Perform other duties assigned by management.
Requirements
- 1-2 years’ experience with front desk operations, patient scheduling, phone handling, and customer service, strongly preferred.
Skills
- Knowledge in Electronic Medical Records (EMR) and other medical office software
- Strong organizational and time management skills with the ability to prioritize tasks
- Knowledge of medical terminology and basic healthcare procedures
- Strong customer service skills to provide a positive experience for patients and their families
Location
- 462 Grider Street Buffalo, NY
Work Type
- Full-Time
Experience Level
- 1-2 years
Education Level
- High School diploma or equivalency
Salary/Compensations
- $17.00-$21.00 per hour
Benefits
- Generous PTO
- Paid holidays
- Top-tier medical coverage with low premiums and full deductible coverage through an HRA
- Dental insurance
- Vision insurance
- Life insurance
- Great discounts
About the Company
- Grider Support Services, LLC. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community.
Equal Opportunity
- Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.