Sr. Quality Improvement Leader at Riverside Natural Foods Ltd. | CA | Rezi

Sr. Quality Improvement Leader at Riverside Natural Foods Ltd.

Sr. Quality Improvement Leader

Riverside Natural Foods Ltd. · CA

Today

Sr. Quality Improvement Leader

Riverside Natural Foods Ltd. · CA

8 hours ago
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About the Role

This position ensures the continuous improvement of Riverside’s Food Safety and Quality Assurance System by providing leadership through strong knowledge and experience in managing food safety and quality incidents, conducting root cause analysis, risk assessment, and CAPA programs. You will be responsible for initiatives to enhance the food safety and quality performance of products and processes within Riverside Natural Food Ltd., driven by a passion for continuous improvement and delighting consumers.

Responsibilities

  • Demonstrate and uphold Riverside Natural Food’s core values
  • Manage food safety and Quality Incidents including consumer and customer complaints, product holds, and internal non-conformances to ensure product safety and quality
  • Lead investigation and root cause analysis to identify possible issues affecting food safety and quality of the products and processes
  • Place necessary products on hold in SAP systems
  • Review and analyze data from food safety records and quality verification checks to identify trends and areas for improvement
  • Implement corrective actions
  • Lead cross-functional teams in identifying opportunities for food safety and quality improvement
  • Address root cause of issues
  • Write incident reports
  • Ensure comprehensive action plans are implemented and completed to prevent future issues
  • Work closely with Production, Sanitation, Maintenance, Engineering, Facility, R&D and other relevant departments to implement and sustain food safety and quality improvement initiatives
  • Ensure consistent execution of current Food Safety and Quality Management Programs, internal procedures and compliance with BRC requirements
  • Establish, develop, implement and monitor food safety and quality improvement strategies, plans and KPIs aligned with organizational goals
  • Communicate and report improvement, progress and results to stakeholders to measure success
  • Use statistical methods, data analysis and sampling plans to track and monitor product and process performances and capabilities affecting safety and quality
  • Reduce defects and minimize inconsistencies
  • Identify upper and lower specifications limits to build run charts to monitor CTQs and CTPs
  • Create and implement control charts for existing and new products working with R&D and production team
  • Develop, update, and implement improvement policies and procedures and Food safety and quality plan
  • Identify training opportunities, train the trainer and ensure employees are trained in food safety and quality improvement methodologies and tools
  • Promote a culture of excellence and improvement awareness across the organization
  • Develop innovative solutions to food safety and quality related issues
  • Provide improvement reports on the status improvement projects to senior leadership
  • Keep the work atmosphere FUN by keeping it light and welcoming
  • Perform other duties, as assigned to support the execution of FSQA programs

Requirements

  • A minimum of 5 years of FSQA experience in food manufacturing
  • Relevant food safety and quality programs in similar roles (Quality improvement, continues improvement, process improvement)
  • Experience with highly automated food manufacturing lines for continues and batch processes
  • Strong understanding of hazards analysis, HACCP, GMPs, FM prevention, microbiology, pest control and other food safety related programs
  • Demonstrated application of Lean Six Sigma Green Belt certification on actual projects on production sites
  • Strong understanding of statistics, product sampling standards/programs and SPC
  • Experience in SPC technologies such as Minitab
  • Understanding and knowledge of commercialization processes, food safety and quality attributes and its impact
  • Experience in investigation process, root cause analysis methodologies and corrective action plans (CAPA)

Skills

  • Leadership
  • Food safety incident management
  • Quality incident management
  • Root cause analysis (RCA)
  • Risk assessment
  • CAPA program management
  • Data analysis
  • Statistical methods
  • Sampling plans
  • Process improvement
  • Lean Six Sigma
  • SPC
  • Minitab
  • SAP systems
  • Persuasiveness
  • Assertiveness
  • Collaboration
  • Time management
  • Organizational skills
  • Implementation skills
  • Initiative
  • Adaptability
  • Interpersonal skills
  • Communication skills
  • Follow-through
  • Analytical skills
  • Problem identification
  • Problem-solving
  • Detail-oriented
  • Positive attitude
  • Desire to learn
  • Respect
  • Continuous improvement mindset

Location

  • Canada

Work Type

  • Full-time

Experience Level

  • 5+ years of FSQA experience

Education Level

  • Degree or Diploma in Engineering, Food Science and technology, Chemistry, Microbiology, pharmaceutical or other related disciplines
  • Lean Six Sigma Green belt certification

Salary/Compensations

  • $80,000—$95,000 CAD

Benefits

  • RRSP matching or 401k matching
  • Eligibility to participate in Riverside's Profit Sharing Plan
  • Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
  • Riverside University program
  • Tuition Reimbursement Program

About the Company

  • Riverside Natural Foods Ltd. is a Canadian-based, family-owned, and globally operating business committed to leaving the world better than we found it.
  • We are a B-Corp certified, Triple-Bottom Line company.
  • We proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO.
  • We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
  • We are on an ambitious mission to double our business by 2030.
  • We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain.
  • We are a flat organization with few silos, offering access to everyone from founders to production staff.
  • Career paths at Riverside are carved by the people walking on them, not dictated by leaders.
  • We are a small (but growing) fish in a sea of whales and sharks.
  • We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products.
  • We are a learn-as-we-go organization that relies on each other to continuously improve everything we touch.

Equal Opportunity

  • Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone.
  • If you have a disability and require accommodation in the interview process, please let us know when you apply.