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About the Role
This role focuses on developing and executing strategies to identify, cultivate, solicit, and steward mid-level donors, maximizing organizational resources and engaging new donors. It involves managing a portfolio of donors, analyzing giving trends, and leading donor services operations to ensure a positive donor experience.
Responsibilities
- Creates and implements short- and long-term strategies to identify, cultivate, solicit, and steward individual mid-level donors.
- Oversees mid-level donor activities and communications to maximize organizational resources and engage new donors.
- Creates strategies to increase identified and potential donor support.
- Prepares analysis of fundraising activities for cultivation and solicitation strategies.
- Implements strategies to elevate mid-level donors to major donor status.
- Ensures all aspects of the donor database management system are used to maximize donor cultivation.
- Manages and cultivates a portfolio of Tier 2 donors ($250–$999), developing strategies for retention, upgrades, and acquisition.
- Conducts donor analysis, giving trends, and engagement data to identify opportunities for moves management, personalized stewardship, and targeted cultivation.
- Leads donor services operations, including gift processing, acknowledgments, donor communications, and stewardship touchpoints.
- Maintains high standards of CRM data integrity and leverages donor analytics and reporting.
- Implements stewardship and touchpoint strategies for a caseload of mid-level donors and event attendees.
- Manages and implements donor recognition benefits and provides unique engagement and cultivation opportunities for mid-level donors.
- Builds audiences through gathering data from the donor database to assess prospects, create prospect lists, and coordinate prospect review.
- Works closely with the immediate supervisor to implement strategies supporting mid-level donor work.
- Ensures donor cultivation opportunities are maximized and record-keeping is integrated into the donor database system.
- Provides advice and technical assistance as needed.
- Enters donor data for assigned donor portfolio, including contact, gift, communication, and Moves Management planning information into Interchange.
- Ensures donor data entry follows approved business rules, policies, and procedures for Interchange.
- Implements communications plan for mid-level donors to steward them toward continued and increased giving.
- Assists with and maintains Interchange (Territorial Donor Management System).
- Coordinates constituent updates and additions in the database, performs troubleshooting, merges duplicate records, corrects data entry errors, and ensures accurate input of mid-level donor data.
- Serves as Area Command contact for mid-level donor data in Interchange, creating, enabling, resetting, and removing user accounts and roles.
- Conducts research on prospects including individuals, corporations, and foundations for mid-level donor identification and cultivation.
- Prepares monthly reports illustrating progress.
- Maintains and manages accurate donor records in a timely and efficient manner.
Requirements
- Bachelor's degree from an accredited college or university in business administration, marketing, communication, liberal arts, or related field.
- Three years of progressively responsible experience demonstrating a record of accomplishment in donor development, donor support, or related field.
- Prior donor management and donor database experience.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in the English language effectively.
- Ability to work under the pressure of deadlines and time constraints.
- Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles.
- Conducts all communications and job duties with the highest level of professionalism.
- Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) frequently.
- Work may be performed in an office environment with little or no physical discomforts, but not limited to the office environment due to travel requirements.
Skills
- Donor development
- Donor support
- Donor management
- Donor database experience
- Fundraising
- CRM data integrity
- Donor analytics
- Reporting
- Segmentation
- Stewardship strategies
- Portfolio management
- Moves management
- Prospect research
- Communication
- Interpersonal skills
Location
- Austin, TX
Work Type
- Full-time
- Onsite
Experience Level
- 3+ years
Education Level
- Bachelor's Degree
Benefits
- 29 days PTO
- Affordable Health Insurance
- Retirement Plan with Employer Match
- 12 Paid Holidays
- Health Insurance
- Retirement Plan
- Paid Time Off
About the Company
- The organization operates under Christian principles.
Equal Opportunity
- Veterans | Disabled