Product Manager Business Bulk Fulfilment, Amazon Business Operations - Analytics and Tech
Amazon · BC, CA
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About the Role
Amazon Business is rebuilding how it fulfills large and bulk orders to meet the needs of customers like school districts and contractors. This role will own the product roadmap for this initiative, aiming to provide a seamless, single-delivery experience for large orders. You will work closely with engineering teams and have direct exposure to senior leadership.
Responsibilities
- Own the product roadmap for bulk and large order fulfillment, from customer problem through launch and measured outcome.
- Write PRFAQs, business requirements documents, and annual and three-year planning inputs to secure funding and guide development.
- Act as the requirements owner with partner engineering teams in fulfillment planning and fulfillment center technology, negotiating scope, sequence, and dependencies.
- Define how Amazon consolidates large orders into minimal deliveries, including palletized options and customer-selected dates.
- Define how requests for many individual units can be fulfilled from cases and pallets, addressing inventory and receiving changes.
- Build the case for dedicated bulk fulfillment capacity, including direct shipping from suppliers to customers.
- Replace manual operator work with automation across sourcing, consolidation, and promise, and track reductions.
- Own key metrics such as deliveries per order, delivery date accuracy, ship cost per unit, and contribution profit per unit.
Requirements
- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
Location
- Vancouver, BC, CAN
- Toronto, ON, CAN
Work Type
- Full-time
Experience Level
- 3+ years
Salary/Compensations
- 83,100.00 - 138,800.00 CAD annually
Benefits
- Health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
- Registered Retirement Savings Plan (RRSP)
- Deferred Profit Sharing Plan (DPSP)
- Paid time off
- Other resources to improve health and well-being
About the Company
- Amazon Business (AB) launched in the United States in April 2015 with the vision of delivering a comprehensive procurement solution for business customers of all sizes.
- In the US, AB now serves Fortune 500 companies, hospital systems, local governments, and education organizations.
- The AB Operations team owns the end-to-end customer experience for AB customers, from checkout to final mile delivery, and is part of the broader Global Transportation Services (GTS).
- We are the Single Threaded WW Ops team driving B2B operations, developing products and programs unique to business customers, and enhancing business delivery capabilities.
Equal Opportunity
- Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.