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About the Role
The Quality Coordinator – Cardiovascular is responsible for coordinating and supporting clinical quality initiatives, performance improvement activities, and quality-related operational processes within Cardiovascular Services. This is an office-based, non-patient-facing position that works closely with clinical, operational, Revenue Cycle Management (RCM), and administrative teams to monitor quality performance, identify opportunities for improvement, and support high standards of patient care.
Responsibilities
- Coordinate day-to-day quality improvement activities supporting Cardiovascular Services.
- Monitor clinical quality measures, patient outcomes, and departmental performance indicators.
- Coordinate chart reviews, quality audits, and documentation reviews to identify gaps and ensure appropriate follow-up.
- Track quality metrics and prepare reports, dashboards, and updates for departmental leadership.
- Support Chronic Care Management (CCM), Care/Disease Management (CDM), and other clinical quality initiatives.
- Partner with RCM teams to identify documentation, coding, and workflow issues that may impact quality and reimbursement.
- Coordinate and follow up on quality improvement action plans with clinical and operational teams.
- Assist with regulatory, accreditation, and internal quality requirements.
- Track corrective action plans and follow up on identified deficiencies.
- Support quality-related policies, procedures, workflows, and best practices.
- Provide education and guidance to staff regarding quality standards, documentation requirements, and process improvements.
- Participate in quality meetings, case reviews, and interdisciplinary discussions.
- Assist with preparation for audits, reviews, and quality-related initiatives.
- Collaborate with physicians, nurses, advanced practice providers, RCM, operations, and administrative teams to improve quality outcomes, patient safety, and care coordination.
Requirements
- 3–5 years of healthcare experience, preferably involving clinical quality, quality improvement, care management, clinical operations, or a related area.
- Experience with quality-of-care reviews, chart audits, performance metrics, corrective action plans, and process improvement preferred.
- Working knowledge of CCM, CDM, population health, or care management programs preferred.
- Understanding of clinical documentation, quality measures, coding, and Revenue Cycle Management.
- Familiarity with healthcare regulatory requirements, quality standards, and patient safety principles.
- Ability to collect, track, and report clinical quality and performance data.
- Strong organizational skills with the ability to coordinate multiple initiatives and follow-up activities.
- Strong written and verbal communication skills.
- Proficiency with electronic health records, Microsoft Office, and quality reporting/data-tracking tools.
Skills
- Cardiovascular
- Cardiology
- Specialty-care
- Electronic health records
- Microsoft Office
- Quality reporting
- Data-tracking
Location
- Office-based
- 20% travel
Work Type
- Office-based
- In-person
- Travel
Experience Level
- 3-5 years
Education Level
- Bachelor’s degree in Nursing, Healthcare Administration, Public Health, Health Sciences, or a related field preferred.
- Active RN license preferred; active LPN license accepted.
About the Company
- Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.
- Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry.
- We also provide nursing home support, care management, and in-home care through our Essen House Calls program.
- Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
- We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
Equal Opportunity
- Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.