Director, Technical Product Management - Platform Engineering & Cloud Services at Scotiabank | CA | Rezi

Director, Technical Product Management - Platform Engineering & Cloud Services at Scotiabank

Director, Technical Product Management - Platform Engineering & Cloud Services

Scotiabank · CA

Today

Director, Technical Product Management - Platform Engineering & Cloud Services

Scotiabank · CA

12 hours ago
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About the Role

We are seeking a Director, Technical Product Management – Platform Engineering & Cloud Services to lead the product strategy, roadmap, adoption, and delivery of enterprise platform products that serve hundreds of engineers and mission-critical applications across the bank. This role sits at the intersection of technology, product management, engineering, and business strategy, defining and evolving platform products that enable cloud adoption, application modernization, developer productivity, security, and operational excellence.

Responsibilities

  • Define and execute the strategic vision, roadmap, and lifecycle management of a portfolio of platform engineering products and services.
  • Develop product strategies that accelerate cloud adoption, platform standardization, application modernization, and engineering productivity.
  • Identify emerging customer needs and market trends to drive innovation and platform evolution.
  • Establish product success metrics, adoption goals, customer satisfaction targets, and business outcomes.
  • Prioritize investments and roadmap initiatives based on business value, engineering impact, risk reduction, and operational efficiency.
  • Act as the primary advocate for platform consumers across GBM and enterprise engineering teams.
  • Build deep understanding of customer journeys, pain points, and platform adoption barriers.
  • Drive platform onboarding strategies and self-service experiences that improve developer productivity.
  • Partner with application teams to identify modernization opportunities and accelerate cloud migration initiatives.
  • Lead customer advisory forums, feedback programs, and adoption reviews to continually improve platform offerings.
  • Establish product analytics frameworks and measurable indicators to track platform utilization, customer outcomes, productivity gains, and business value realization.
  • Translate strategic objectives into clear product roadmaps, capabilities, requirements, and delivery plans.
  • Collaborate with architects and engineering teams to define platform capabilities, service offerings, APIs, and user experiences.
  • Ensure platform products align with enterprise architecture standards, security requirements, and regulatory obligations.
  • Define service offerings, operating models, support models, and service-level objectives (SLOs) for platform products.
  • Champion platform engineering principles, self-service capabilities, automation, and developer experience improvements.
  • Establish service consumption metrics, cost transparency models, showback/chargeback capabilities, and platform ROI measures.
  • Lead the planning and execution of platform product initiatives from ideation through delivery and adoption.
  • Partner with engineering leaders to balance feature development, platform reliability, technical debt reduction, and operational excellence.
  • Drive agile product delivery practices, roadmap governance, backlog prioritization, and release planning.
  • Track delivery performance and ensure successful execution of strategic initiatives across multiple platform teams.
  • Manage dependencies, risks, and stakeholder expectations across a complex enterprise environment.
  • Define and monitor key platform performance indicators, including availability, reliability, scalability, security, adoption, and customer satisfaction.
  • Partner with Site Reliability Engineering (SRE), Security, and Operations teams to improve platform resiliency and operational maturity.
  • Ensure security controls, access governance, and compliance requirements are embedded within platform services.
  • Drive continual improvement initiatives focused on automation, observability, service health, and cost optimization.
  • Balance innovation with operational stability and risk management.
  • Own the end-to-end platform user experience across onboarding, self-service workflows, documentation, observability, support engagement, and lifecycle management.
  • Build strong relationships with senior technology leaders, architects, engineering teams, security stakeholders, and business partners.
  • Present product strategy, investment priorities, roadmap progress, and platform value realization to executive leadership.
  • Influence strategic technology decisions across cloud, platform engineering, developer experience, and modernization initiatives.
  • Communicate complex technical concepts effectively to both technical and non-technical audiences.

Requirements

  • 10+ years of technology experience with at least 5 years in Product Management, Platform Engineering, Cloud Engineering, Developer Platforms, or Infrastructure Services.
  • Proven experience leading the strategy, roadmap, and delivery of large-scale platform products.
  • Experience working with cloud platforms, enterprise infrastructure, and application modernization initiatives.
  • Strong understanding of platform engineering, developer experience, self-service platforms, and product operating models.
  • Demonstrated ability to influence senior stakeholders and drive alignment across multiple organizations.
  • Experience leading cross-functional teams in complex enterprise environments.
  • Outstanding communication, stakeholder management, and executive presentation skills.
  • Strong strategic thinking, prioritization, and data-driven decision-making capabilities.
  • Experience building or managing Internal Developer Platforms (IDPs) and self-service engineering ecosystems.
  • Background in Platform Engineering, Site Reliability Engineering, DevOps, Cloud Architecture, or Software Engineering.
  • Experience driving enterprise cloud transformation and migration programs.
  • Experience within financial services, capital markets, or other highly regulated industries.

Skills

  • Kubernetes
  • Container platforms
  • Hybrid-cloud environments
  • Public cloud platforms
  • Google Cloud Platform (GCP)
  • Event-driven architectures
  • Kafka
  • Streaming platforms
  • Modern data infrastructure
  • Workflow orchestration
  • Data engineering platforms
  • Apache Airflow
  • Identity and Access Management (IAM)
  • Role-Based Access Control (RBAC)
  • Fine-Grained Authorization
  • Zero Trust security principles
  • CI/CD
  • Infrastructure as Code (IaC)
  • Platform automation
  • Observability
  • Reliability engineering practices
  • Platform security
  • Risk management
  • Compliance
  • Operational resilience
  • Google Cloud technologies (GKE, networking, observability, security services)

Location

  • Canada : Ontario : Toronto

Work Type

  • Full-time

Experience Level

  • Director
  • Senior

Benefits

  • Competitive Rewards program including bonus
  • Flexible vacation
  • Personal days
  • Sick days
  • Benefits will start on day one
  • Upskilling through online courses
  • Cross-functional development opportunities
  • Tuition assistance

About the Company

  • Global Wealth Banking and Markets Engineering (GWBMT) is the fast-moving, award-winning technology engine that powers Scotiabank's Wealth and Capital Markets businesses.
  • The Platform Engineering organization provides the foundational technology platforms and cloud services that enable application teams to innovate rapidly, securely, and at scale.
  • Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

Equal Opportunity

  • We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
  • We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.