Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Property Management Support Representative (Buffalo, NY) role.
Rezi rewrites your resume against M&T Bank's job description. Free.
Tailor your resume to this Property Management Support Representative (Buffalo, NY) role.
Rezi rewrites your resume against M&T Bank's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Property Management Support Representative (Buffalo, NY) posting at M&T Bank — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Property Management Support Representative (Buffalo, NY) posting at M&T Bank — free, in seconds.
About the Role
The Property Management Support Representative will support assigned territories by collaborating with mechanics, property managers, vendors, landlords, and other team members. This role requires proficiency in various computer systems, managing multiple priorities, and organizing a high-volume workload. General accounting knowledge is beneficial for accurate invoice processing.
Responsibilities
- Monitor, create, and distribute work orders to vendors and landlords via the Tririga system.
- Track timely completion of work orders to meet service-level agreements (SLAs).
- Review and manage open obligations with mechanics, construction teams, and property managers.
- Review invoices, send them for scanning, and code them with appropriate commodity codes, general ledger descriptions, and cost distributions in the Oracle System.
- Apply general knowledge of building components, legal requirements, and property operations.
- Provide professional customer service in response to inquiries from M&T employees and tenants.
- Receive, code, and distribute mail and shared email for Property Management.
- Assist with project-related data entry.
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points and regulatory issues.
- Complete other related duties as assigned.
Requirements
- Associate’s degree in Business, or a combined minimum of 2 years’ higher education and/or work experience.
- Customer service experience.
- Working knowledge of Construction and Property Management terminology.
Skills
- Proficiency in various computer systems and platforms.
- Ability to manage multiple priorities.
- Ability to organize a high-volume workload.
- General accounting knowledge.
- Customer service skills.
- Knowledge of Construction and Property Management terminology.
Location
- Buffalo, New York, United States of America
Work Type
- On-site
- Hybrid
Experience Level
- Minimum of 2 years’ customer service experience (preferred)
Education Level
- Associate’s degree in Business
- Minimum of 2 years’ higher education and/or work experience
Salary/Compensations
- $18.68 - $31.14 Hourly (USD)
About the Company
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.