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About the Role
The Medical Secretary will manage day-to-day administrative activities for the Department of Medicine at Mount Sinai Hospital, exercising sound judgment and independence. The successful candidate will demonstrate a strong commitment to quality customer service, problem-solving, and communication to ensure departmental success.
Responsibilities
- Provide clinical support for the Medical Director/Clinical Oncology program with the Marvelle Koffler Breast Centre.
- Schedule patient appointments for clinics or procedures, including reminder calls.
- Prepare charts for daily clinics through the electronic medical record and ensure all results are filed.
- Validate OHIP health cards.
- Perform OHIP billing: submission and reconciliation.
- Review messages and transfer them to physicians with patient charts for follow-up.
- Prepare charts for new patient referrals.
- Retrieve release of information documents from patient charts to forward information to other physicians.
- Respond to referrals in a timely fashion, ensuring correct and timely implementation of referrals to other providers/tests for patients.
- Maintain physicians’ calendars and schedules.
- Process clinical documentation through the electronic medical record.
- Establish forms, tables, and spreadsheets to capture monthly statistics and maintain clinic processes/flow.
- Function in a public relations role with patients, providing timely, friendly, and informative service.
- Work collaboratively with other administrative support staff.
- Perform other duties consistent with the job classification as required.
Requirements
- Successful completion of a college diploma preferably in Office Administration or Business Administration from an accredited educational institution.
- 1 year of related experience.
- Applicants with proven equivalent recent and related training and experience may be considered.
- Experience working in a clinic/health environment.
- Proficiency with medical terminology.
- Knowledge of computerized OHIP billing experience.
- Demonstrated satisfactory work performance and attendance record.
Skills
- Proficiency with Electronic Medical Record (EMR).
- Proficient in Microsoft Word, Excel, Power Point, Outlook.
- Strong work ethic; positive, client-focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service.
- Superior written/oral and communication skills.
- Excellent interpersonal and relationship-building skills.
- Ability to effectively convey factual information and detailed explanations.
- Demonstrated time management, organizational, and self-planning skills.
- Flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines, and producing high-quality work.
Location
- Mount Sinai Hospital
Work Type
- Temporary Full Time
Experience Level
- 1 year of related experience
Education Level
- College diploma in Office Administration or Business Administration
About the Company
- Sinai Health is seeking a Medical Secretary, Department of Medicine at Mount Sinai Hospital.