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About the Role
The Director of Housing Services – San Francisco Bay Area provides strategic and operational leadership for Brilliant Corners’ Housing Services portfolio across San Francisco and San Mateo counties. This position is ideal for a proven leader who is strategic, collaborative, innovative, and committed to housing equity and social justice.
Responsibilities
- Provide strategic and operational leadership for the San Francisco Bay Area Housing Services portfolio, setting regional priorities aligned with organizational strategy, funder expectations, and contractual requirements.
- Oversee program performance, quality assurance, compliance, and resource utilization across multiple programs, funding streams, and service models.
- Lead, coach, and develop Associate Directors, establishing clear expectations and accountability while empowering them to manage their respective portfolios.
- Establish performance benchmarks and use data and program outcomes to strengthen service delivery, drive continuous improvement, and address emerging risks.
- Provide strategic oversight of program budgets, contracts, funding, and financial performance in partnership with Finance, Contracts, and program leadership, with a focus on fiscal sustainability, maximizing available resources and supporting full-cost recovery.
- Represent Brilliant Corners and cultivate strategic relationships with government agencies, Medi-Cal Managed Care Plans, behavioral health systems, community-based organizations, and other regional partners to strengthen existing partnerships, support sustainable funding, and identify opportunities to advance regional priorities.
- Navigate complex housing, homelessness, health care, and behavioral health systems to strengthen coordination, address systemic barriers, and advance regional priorities.
- Collaborate with cross-functional teams to strengthen systems, processes, and program effectiveness.
- Strengthen consistency and shared practices across the portfolio where appropriate, while ensuring programs remain responsive to distinct populations, service models, and contractual requirements.
- Anticipate changes in funding, policy, regulations, and community needs and position programs and teams to adapt effectively.
- Foster an inclusive, collaborative, and high-performing culture grounded in accountability, leadership development, innovation, and continuous learning.
- Serve on Brilliant Corners’ agency-wide Leadership Team and contribute to organizational strategy, policies, and initiatives.
Requirements
- Seven or more years of progressively responsible experience in housing, homeless services, health care, behavioral health, public policy, social services, or a related field required.
- Experience in supportive or scattered-site housing strongly preferred.
- Five or more years of leadership experience, including managing teams, guiding strategy, and leading cross-system initiatives.
- Demonstrated experience leading through other managers, developing leadership capacity, and establishing clear accountability across multiple teams or programs.
- Three or more years managing complex program budgets or multi-funder contracts.
- Demonstrated experience overseeing program performance, contract compliance, quality assurance, and continuous improvement.
- Experience working with government agencies, health plans, community-based organizations, or other complex external partners.
- Demonstrated experience representing an organization in high-stakes or executive-level settings with government, health plans, or community partners.
- Possession of a valid, clean California driver’s license and a personal insured vehicle are required.
Skills
- Strategic and systems-level thinking.
- Demonstrated leadership in building a team with an equity lens.
- Ability to engage, influence, and collaborate effectively with executive-level stakeholders across government, health plans, and community organizations.
- Creative and solutions-oriented approach to complex problems.
- Exceptional communication skills and a collaborative approach to engaging stakeholders.
- Ability to refine systems and processes with an eye towards the “big picture.”
- Ability to navigate complex public-sector, housing, behavioral health, healthcare and homelessness systems with diplomacy, tact, and strategic foresight.
- Excellent organizational, project management, and planning skills.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally responsive services and work effectively in cross-cultural situations.
- Proficiency with MS Outlook, Word, PowerPoint and Excel required.
- Experience with Medi-Cal and/or CalAIM billing/documentation a plus.
- Experience with Salesforce a plus.
Location
- San Francisco Bay Area, CA
Work Type
- Hybrid Work
Experience Level
- Seven or more years of progressively responsible experience
- Five or more years of leadership experience
- Three or more years managing complex program budgets or multi-funder contracts
Salary/Compensations
- $130,000 - $145,000 annually
Benefits
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
About the Company
- Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization.
- We develop, own, and manage multi-family supportive housing and licensed residential care homes.
- We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.
- We have offices statewide with a staff of passionate people.
- We’re seeking inspired, talented people who want to effect profound change and who have fun doing it.
Equal Opportunity
- Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
- These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.
- We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
- We will consider for employment qualified applicants with arrest and conviction records.