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About the Role
This position is responsible for distributing, verifying and reconciling floats, completing large cash transactions and monitoring the day-to-day activities of Cashiers. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures.
Responsibilities
- Monitors the Cage team; provides input for team member performance evaluations and objectives
- Prepares cage for opening and closing; distributes, verifies and reconciles Cashier floats
- Verifies or completes large transactions
- Documents and reconciles cash and cash equivalents; provides reports
- Participates in Cage corporate training; assists in conducting site training
- Monitors and reports all discrepancies and suspicious cash activities
- Responds to, resolves or escalates cage issues
- Communicate effectively with all appropriate operational departments
- Build strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manage other initiatives as required
- Manage the casino float to ensure monetary assets and transactions are accurate and secure.
- Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets.
- Supervise direct reports, provide instruction and direction as needed.
- Performs other duties as assigned
Requirements
- High School Diploma
- Previous cage or cash handling experience preferred (minimum 2 years)
- Previous supervisory experience
- Smart Serve Certification
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Work Type
- Full-time
Experience Level
- Minimum 2 years of cage or cash handling experience
- Previous supervisory experience
Education Level
- High School Diploma
- Smart Serve Certification
Salary/Compensations
- 28.25 CAD (minimum)
- 32.46 CAD (job rate/maximum)