Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this FT Food & Beverage General Helper-GCT role.
Rezi rewrites your resume against Great Canadian Entertainment's job description. Free.
Tailor your resume to this FT Food & Beverage General Helper-GCT role.
Rezi rewrites your resume against Great Canadian Entertainment's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the FT Food & Beverage General Helper-GCT posting at Great Canadian Entertainment — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the FT Food & Beverage General Helper-GCT posting at Great Canadian Entertainment — free, in seconds.
About the Role
The F&B General Helper plays a key support role within the Bars and Beverage operations by ensuring Bartenders, Bar locations, and Beverage Depots are fully stocked, clean, and well-maintained throughout service. This individual helps create a smooth and efficient workflow by replenishing supplies, cleaning workstations, and assisting with overall bar readiness. Their behind-the-scenes support is essential in maintaining the high standards of service and cleanliness expected at Great Canadian Entertainment and our Food & Beverage Departments.
Responsibilities
- Consistently deliver excellence in service, product presentation, and venue image
- Deliver, maintain and exceed guest service quality standards as established by F&B Department
- Provide immediate attention to all guests in a pleasant and courteous manner
- Demonstrate courtesy, commitment and professionalism at all times
- Present in full uniform at all times on duty
- Adhere to Smart Serve and Alcohol and Gaming Commission regulations
- Organize, replenish and stock bars as needed
- Follow assigned cleaning checklist
- Adhere to the company grooming and uniform standards, including being professional at all times while on duty
- Cover breaks for bar help and bartenders and assist bartenders as required
- Consistently uphold and demonstrate safety rules and standards as designated by F&B Department
- Attend staff meetings / training as required to advance knowledge of menu specials, new product / promotions, guest service procedures/initiatives
- Manage product flow to ensure bars consistently deliver timely service and quality product
- Move beverage stock, inventory and equipment (following all safety regulations)
- Receive and record food and beverage merchandise
- Pick up bar orders to give to supervisors to punch in efficiently in a timely manner
- Go into service depots and make orders
- Assist with non-alcohol beverage preparations when needed in Service Depots
- Document and account for all transferred products
- Ensure timely delivery of all requisitioned products
- Deliver product for service depots (gaming outlets)
- Deliver ice to bars
- Deliver food products to Quick Service outlets
- Use all equipment for its intended purpose in a safe manner
- Cleaning and mopping floors at service depots and bar back areas when required
- Ensure outlets have cleaning materials, paper towels, soap, etc.
- Ensure kegs are turned on for service and check expiry while turning on and hooking lines for service
- Ensure pop bibs are hooked up and changed if needed
- Bring down empty bottles from bar locations at the end of the night
- Report to supervisor on end of shift for dismissal
- Performing other duties as required
- Foster teamwork by working harmoniously with co-workers, assisting with duties, while maintaining a high standard of guest experience
- Advise Supervisor of any occurrences which may compromise or be damaging to positive customer relations
- Advise Supervisor of any occurrences which may impede operational efficiency
- Report any special occurrences or discrepancies to Manager &/or Supervisor
- Identify and recommend opportunities for improving service or operational performance to Manager &/or Supervisor
Requirements
- Positive and personable attitude with a team player attitude
- Minimum 1 year experience in the service industry
- High-School Diploma or equivalent required
- Valid “G” Driver’s License
- Ability to read & write and basic math skills
- Responsible for obtaining and maintaining Food Handlers & Smart Serve Certification
- Responsible for obtaining and maintaining AGCO. gaming license, as required
Skills
- Food and beverage service
- Stocking
- Cleaning
- Maintenance
- Organization
- Proactive
- Team player
- Attention to detail
- Guest service
- Product presentation
- Venue image
- Smart Serve
- Alcohol and Gaming Commission regulations
- Safety regulations
- Inventory management
- Food preparation
- Teamwork
Work Type
- Flexible schedule
- Non-traditional work hours
- Holidays
- Evening shifts
- Overnight shifts
- Weekend shifts
Experience Level
- Minimum 1 year experience in the service industry
Education Level
- High-School Diploma or equivalent required
- Food Handlers Certification
- Smart Serve Certification
- AGCO. gaming license
Salary/Compensations
- 19.95 CAD $
About the Company
- Great Canadian Entertainment