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About the Role
Family Service League is seeking a full-time Case Manager for the Assertive Community Treatment (ACT) program. This role involves conducting home visits, providing education to clients, developing treatment plans, and connecting clients to treatment facilities.
Responsibilities
- Complete Entitlement Applications.
- Accompany clients to Entitlement Offices.
- Provide money management and budgeting skills.
- Ensure active entitlements, including Medicaid and/or other benefits.
- Provide psycho-education to families and clients.
- Facilitate groups.
- Complete client assessments using relapse prevention plans.
- Write treatment plans.
- Provide motivational interviewing.
- Connect clients to treatment facilities.
- Correspond with managed care companies.
- Apply for benefits for clients (i.e., Medicaid, SSI/SSD, HEAP, Food Stamps, etc.).
- Provide crisis intervention.
- Cover the crisis phone.
- Participate in daily team meetings and case conferences.
- Conduct daily home visits.
- Perform all other duties as assigned.
Requirements
- At least one year of experience with the severe and persistent mental illness (SPMI) population.
- Familiarity with community resources, including DSS, SSI, Medicaid Managed Care and Housing.
- Excellent organizational and interpersonal skills.
- Strong communication skills, both verbal and written.
- Ability to multi-task and prioritize in a constantly changing, fast-paced environment.
- Proficient computer skills, including Microsoft Office.
- Valid and clean New York State Driver's License.
- Ability to travel to conduct home visits.
- Ability to sit for long periods of time.
- Ability to lift up to 10 lbs.
Skills
- Money management
- Budgeting
- Psycho-education
- Motivational interviewing
- Crisis intervention
- Microsoft Office proficiency
Location
- Multiple locations
Work Type
- Full-time
- Onsite
Experience Level
- 1+ year experience
Education Level
- High school diploma or equivalent
- Bachelor's degree preferred
Salary/Compensations
- $2,000 Sign-On Bonus!
Benefits
- $2,000 Sign-On Bonus!
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts
About the Company
- Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services.
- Operates more than 60 social service programs in over 20 locations.