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About the Role
Premier Health Partners, PC, a partner of Erie County Medical Center (ECMC), seeks a skilled and compassionate Medical Assistant to join their ambulatory team. This role involves cross-training for Patient Services Representative duties, playing a crucial part in delivering high-quality patient care and supporting medical staff.
Responsibilities
- Prepares patients for examinations by rooming, taking vital signs, height/weight, recording reason for visit, screenings, and medical histories.
- Greets and checks in patients, verifies demographics, checks insurance eligibility, and collects/processes payments and co-pays.
- Answers and directs phone calls, addressing patient inquiries and redirecting clinical needs to nurses/providers.
- Performs routine lab tests and collects/labels laboratory specimens.
- Schedules patient appointments and manages the appointment calendar, including making, rescheduling, and canceling appointments.
- Maintains accurate patient records in the Electronic Medical Record (EMR) system and paper files.
- Assists with locating charts, pulling charts for upcoming appointments, printing EMR information, and acquiring reports from outside facilities.
- Obtains patients' insurance information, demographics, and prior authorizations for testing.
- Ensures cleanliness of patient rooms, stocks medical supplies, and manages inventory.
- Ensures patient confidentiality in compliance with HIPAA regulations.
- Participates in staff development and staff meetings.
- Provides excellent customer service with professionalism and strong interpersonal skills.
- Performs other duties assigned by management.
Requirements
- High School diploma or equivalency
- 1 year experience as a medical assistant in an ambulatory care setting, preferred
- Basic Life Support (BLS) Certification, preferred
- Certification as a Medical Assistant, preferred
Skills
- Proficient in performing clinical tasks such as taking vital signs, updating patient chart information and recording other medical data
- Excellent communication and interpersonal skills
- Familiarity with Electronic Medical Records (EMR) and other healthcare technology
- Critical thinking
- Time management
- Problem-solving
- Ability to handle various clinical situations
Location
- 2291 Union Rd, West Seneca, NY 14224
Work Type
- Full-Time
Experience Level
- 1 year experience as a medical assistant in an ambulatory care setting, preferred
Education Level
- High School diploma or equivalency
- Basic Life Support (BLS) Certification, preferred
- Certification as a Medical Assistant, preferred
Salary/Compensations
- $18.00 to $20.00 per year/hour
Benefits
- Competitive salary
- Generous PTO
- Paid holidays
- Great discounts
About the Company
- Premier Health Partners, PC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community.
Equal Opportunity
- Premier Health Partners, PC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.