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About the Role
As Workplace Engineering Manager, Unified Communications (UComm), you will be the engineering and architectural owner of VERSANT’s enterprise communications ecosystem. This role focuses on building resilient, secure, and scalable platforms, defining and evolving the architecture for enterprise voice, video, messaging, and A/V systems across VERSANT’s global footprint.
Responsibilities
- Define and evolve the architecture for enterprise voice, video, messaging, and A/V systems.
- Lead a UComm engineering organization, including an offshore VoIP-focused team.
- Establish technical standards, resiliency models, escalation paths, and security controls.
- Shape the communications and A/V architecture for VERSANT’s new HQ.
- Standardize and deploy a modern, state-of-the-art blueprint across 20+ global locations.
- Partner closely with Workplace Product & Operations, Cyber Security, and End User Compute Engineering.
- Define clear ownership boundaries across workplace technology domains.
- Demonstrate ownership of vendor strategy, including technical evaluation, roadmap influence, and lifecycle planning.
- Engage with emerging UComm platforms, devices, and A/V technologies.
Requirements
- Proven experience leading Unified Communications or Enterprise Voice engineering teams, with ownership of platform architecture and technical standards.
- Strong experience operating Slack and Zoom as enterprise collaboration platforms in large-scale environments.
- Deep technical expertise with Cisco Unified Communications, including VoIP architecture, call routing, and survivability design.
- Experience integrating with Zoom Phone or comparable cloud telephony services.
- Experience with physical phone deployments (e.g., Poly or equivalent).
- Strong understanding of PSTN architecture and carrier services, including redundant call paths and failover design.
- Experience with physical telephony as a continuity mechanism during VoIP outages.
- Experience designing and owning GSOC-aligned call flows and escalation behavior, including emergency routing and outage scenarios.
- Extensive experience with enterprise A/V systems, including conference room and telepresence architecture.
- Experience with networking considerations for A/V systems (QoS, VLANs, bandwidth planning, redundancy).
- Experience with device and hardware standardization for A/V systems.
- Experience leading UComm engineering teams, including offshore VoIP engineers.
- Strong cross-functional collaboration experience with Workplace Product & Operations, Cyber Security, and End User Compute Engineering.
- Background as a telecom, UComm, or workplace communications engineer prior to people leadership.
- Experience designing HQ or flagship office communications environments used as global reference architectures.
- Strong security-by-design mindset, including voice security, signaling protection, identity integration, and device trust.
- Comfortable operating as a senior engineering leader focused on architecture, resiliency, and standards, rather than operational task management.
Skills
- Unified Communications
- Enterprise Voice
- Platform Architecture
- Technical Standards
- Slack
- Zoom
- Cisco Unified Communications
- VoIP
- Call Routing
- Survivability Design
- Zoom Phone
- Cloud Telephony
- Physical Telephony
- PSTN Architecture
- Carrier Services
- Redundant Call Paths
- Failover Design
- GSOC-aligned Call Flows
- Emergency Routing
- A/V Systems
- Conference Room Architecture
- Telepresence Architecture
- QoS
- VLANs
- Bandwidth Planning
- Redundancy
- Vendor Strategy
- Security-by-Design
- Voice Security
- Signaling Protection
- Identity Integration
- Device Trust
Location
- Global
Work Type
- Full-time
Experience Level
- Manager
- Senior Engineering Leader
Salary/Compensations
- USD 150000 - USD 170000 - yearly
Benefits
- Health insurance
- Retirement plans
- Paid time off
About the Company
- VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections.
- It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment.
- These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass.
Equal Opportunity
- VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
- If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].