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About the Role
Manage and coordinate daily operations, oversee staff performance, and contribute to the financial success of an iconic office to residential conversion. Ensure compliance, optimize building performance, and enhance resident satisfaction.
Responsibilities
- Manage day-to-day property operations and maintenance, addressing tenant and client concerns with a customer-focused approach.
- Ensure timely maintenance of all building operations and systems, including preventive maintenance and equipment readiness.
- Ensure properties pass audits, inspections, and comply with local laws and national codes.
- Oversee maintenance and repair activities, including obtaining quotes, scheduling work, and reviewing completed tasks.
- Implement corporate standard operating procedures for maintenance.
- Collaborate with external contractors and vendors for specialized services.
- Negotiate service contracts, manage building contracts, and verify supplier obligations.
- Ensure work performed by external parties meets quality and safety standards.
- Assist in the development and management of the building maintenance budget.
- Review budget variances and communicate with the general manager to meet financial goals.
- Monitor and control maintenance expenditures to meet budget goals and identify cost savings.
- Respond to building emergencies by coordinating resources and providing guidance.
- Supervise construction projects and capital improvements.
- Enforce safety protocols and guidelines for all maintenance activities.
- Conduct regular safety inspections and provide necessary training.
- Investigate and report any workplace accidents or incidents.
- Maintain accurate records of all maintenance activities, repairs, and inspections.
- Prepare reports and documentation for management.
- Ensure compliance with regulatory and legal requirements.
- Recruit, hire, lead, train, mentor, and evaluate a team of building staff.
- Administer disciplinary actions for all building staff.
- Create and maintain a productive working environment by assigning and following up on daily tasks.
- Approve weekly payroll and oversee all personnel actions.
- Collaborate with relevant unions and union representatives.
- Remain stationary for extended periods (up to 50% of the workday).
- Move about the building(s) for meetings.
- Ascend/descend stairs and ladders, and position oneself in small spaces for inspections and maintenance.
- Effectively communicate with tenants, vendors, staff, and internal departments.
- Recognize areas for improvement, detect issues, and assess the best plan of action.
- Transport large or heavy objects (up to 50 lbs) throughout the property.
- Exposure to varying weather conditions.
Requirements
- A minimum of 15 years of experience in maintenance and staff management.
- Ability to implement sustainable energy practices.
- Experience with grid interactive maintenance procedures.
- Demonstrated knowledge of building mechanical systems (plumbing, electrical, carpentry, apartment alterations, waterproofing, generators, HVAC).
- Exposure to high-rise office building operations.
- Proficiency in effective verbal and written communication.
- Possession of required licenses and certificates (Certificate of Fitness S12, S-13, S-95, P-99, EPA 608 Universal).
- Willingness to respond to emergencies and be on call 24 hours.
- Strong self-management and prioritization skills.
- Maintain professional demeanor at all times.
- Practical experience with modern motion detection and video capture technologies.
- Experience with unions, particularly 32BJ, is preferred.
- Proficiency with computers and property management software (Microsoft Office, Yardi).
Skills
- Leadership
- Problem-solving
- Multitasking
- Communication
- Budget management
- Vendor negotiation
- Staff supervision
- Record keeping
- Report preparation
- Compliance management
- Safety enforcement
- Computer proficiency
- Property management software proficiency
Location
- New York City
Work Type
- Full-time
- Onsite
Experience Level
- 15+ years of experience in maintenance and staff management
Education Level
- Certificate of Fitness S12
- Certificate of fitness S-13
- Certificate of fitness S-95
- Certificate of fitness P-99
- EPA 608 Universal
Salary/Compensations
- $200,000 - $250,000
About the Company
- Rose Associates is a real estate innovation company with services spanning development, management, leasing, and marketing for private and institutional property owners globally.
- A leader in the New York City market, specializing in office to residential conversions.
- Established in 1925 with nearly a century of New York real estate expertise, expanding across the tri-state area.