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About the Role
As a Care Manager Supervisor, you will provide daily operational leadership and oversight to an assigned Care Management unit, ensuring high-quality, person-centered services for members and families. You will partner closely with Care Managers to coordinate comprehensive care plans, support professional growth, and drive positive outcomes for the individuals we serve.
Responsibilities
- Provides supervisory support to assigned Care Management Team
- Provides individual and group supervision to assigned Care Managers and evaluates all supervisees on a regular and timely basis
- Monitors assigned Care Managers' work activities with children and families through team meetings and regular individual meetings
- Reviews and approves encounter notes, CANS assessments, Comprehensive assessments and Plans of Care for accuracy and compliance
- Reviews required documentation contained required in the Electronic Health Record
- Ensures Care Managers complete required trainings
- Provides direct care management services in the absence of Care Management staff
- Manages, reviews, and monitors maintenance of member records to ensure both internal and external quality assurance standards and timely completion in accordance with agency and CCF Health Home Policies
- Works closely with QA team members to insure audits are accurate by responding within 5 business days of any needed revisions
- Provides training to new staff and on-going training to existing staff
- Demonstrates strong leadership and management skills to ensure progressive, positive development of Care Management employees
- Coordinates and conducts plans for audit preparation and audit execution
Requirements
- Master's Degree in Social Work, Nursing, Public Health, or related field
- 2-3 years of administrative and/or supervisory/managerial experience
- Knowledge of best practice working with children and families in health, preventive and wellness care
- Bilingual a plus
Experience Level
- 2-3 years of administrative and/or supervisory/managerial experience
Education Level
- Master's Degree in Social Work, Nursing, Public Health, or related field
Benefits
- Medical, Dental & Vision Insurance
- 403(b) Retirement Plan
- Generous Paid Time Off
- Flexible Work Schedules
About the Company
- At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower and promote independence for at-risk children and families and those with developmental disabilities through quality community based services.