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Act as host providing guests with a full range of individualized service during hotel stay.

Greet, register, and assign rooms to guests.
Verify customer credit and establish payment method.
Make and confirm external reservations for dinner, entertainment, and transportation.
Compute bills, collect payments, and make change for guests.
Answer hotel phone and handle guest requests and inquiries.
Transmit and receive messages using telephones or PMS system.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Perform bookkeeping activities, such as balancing accounts.
Serve food in guest rooms upon request, ensuring a positive in-room dining experience.
Act as a private lounge host.
Practice safe work habits and use required safety equipment.
Increase departmental and overall guest satisfaction scores.
Perform other duties as requested by management.

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Dynamic, engaging, and passionate personality with the ability to multi-task.
Requires standing for extended periods, walking, pushing, lifting up to 25 lbs, bending, and reaching.

Conveniently situated in Manhattan’s Midtown East neighborhood, Hotel 48LEX offers a sophisticated guesthouse experience in the atmosphere of a residentially-styled, upscale boutique hotel.
High-style accommodations, signature amenities and thoughtful guest services combine to create an effortless and personalized experience.
Refined art, exemplary elegance, craft cocktails and more provide an atmosphere of relaxed sophistication.
World class luxury awaits at Hotel 48LEX.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Gallery Host at Hotel 48Lex NYC

Gallery Host