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About the Role
Allied Universal is seeking a Security Shift Supervisor to oversee a Corporate Building located in Lower Manhattan. This role involves supervising and coordinating the delivery of quality services on a specific shift, acting as a liaison between site supervisors and management, and leading security officers.
Responsibilities
- Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
- Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
- Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
- Prepare written reports and logs in neat, legible handwriting.
- Read and understand all operating procedures and instructions.
- Handle both common and crisis situations at the client site, calmly and efficiently.
- Display exceptional customer service and communication skills.
Requirements
- 1+ Years' Law Enforcement Experience OR 2+ Years' Security Supervisor/Manager Experience OR 3+ Years' Security Experience
- Must have Supervisory Experience
- High school diploma or equivalent required
- At least 18 years of age
- Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
- Must be able to use initiative and independent judgment within established guidelines.
- Must be able to read and understand all operating procedures and instructions.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle.
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check.
- Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
- Ability to handle both common and crisis situations at the client site, calmly and efficiently.
- Ability to handle crisis situations at the client site, calmly and efficiently.
- Able to work in various environments such as cold weather, rain/snow or heat.
- Occasionally lift or carry up to 40 pounds.
- Climb stairs, ramps, or ladders occasionally during shift.
- Stand or walk on various surfaces for long periods of time.
Skills
- Supervisory
- Written and oral communication
- Interpersonal skills
- Initiative
- Independent judgment
- Operating procedures
- Driving
- Computer skills
- Crisis management
- Customer service
Location
- Lower Manhattan
Work Type
- Full Time
- Onsite
Experience Level
- Supervisor
- Manager
Education Level
- High school diploma or equivalent
Salary/Compensations
- USD $27.27/Hr.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- AD&D insurance
- Disability insurance
- Company's retirement plans
- Seven holidays annually paid at time and a half, if worked
- 40 hours of vacation after one year of employment at eligible work assignments
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.