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About the Role

The Property Management Specialist provides operational and administrative support to the Property Manager and Assistant Property Manager, ensuring properties are safe, well-maintained, and compliant with all relevant regulations. This role supports TSINY’s mission by facilitating residents' transition to independence and ensuring safe housing.

Responsibilities

• Provide daily property operations, regulatory compliance, leasing activities, inspections, resident file maintenance, and communication with landlords, vendors, and program staff.
• Ensure properties are safe, habitable, and compliant with regulatory standards, including OMH, HUD HQS inspections, Section 8, LIHTC, and HPD Housing Maintenance Code.
• Document findings and escalate concerns to management.
• Conduct site visits, inspections, and quality control reviews.
• Track follow-up and corrective actions.
• Serve as a liaison to residents, responding to inquiries, complaints, conflicts, and lease-related concerns.
• Participate in move-ins, move-outs, and resident orientations.
• Ensure HPD compliance with Housing Maintenance Code, violations, lead-based paint rules, and building registration.
• Assist with monitoring rent collection, arrears tracking, and maintaining accurate rent rolls and security deposit logs.
• Prepare and organize documents for audits and regulatory reviews.
• Maintain spreadsheets, property databases, and property management software.
• Support invoice processing, vendor documentation, and contract tracking.
• Ensure proper documentation for HUD, LIHTC, HPD, and OMH audits.
• Serve as a communication point for residents regarding basic concerns, maintenance needs, and scheduling of work.
• Assist in reinforcing TSINY housing rules, policies, and reasonable accommodation procedures.
• Participate in move-in and move-out processes, including unit condition documentation.
• Support Scattered Site & Apartment Based Programs.
• Assist in finding new apartments for Supportive Scattered Site Housing and Apartment Treatment Programs.
• Obtain new leases and support program staff with tenant move-ins.
• Monitor the local real estate rental market and apartment needs.
• Prepare lease agreements and renewal documents.
• Assist with leasing activities, including showing units, collecting application documents, preparing lease packets, and verifying required documentation.
• Complete annual recertifications, rent calculations, income verifications, and LIHTC/TIC documentation.
• Maintain accurate, organized, and compliant resident files.
• Monitor residential program apartment needs.
• Assist management with administrative and operational tasks.
• Assist with maximizing income and reducing costs in mixed occupancy buildings.
• Perform other related duties as required.

Requirements

• High School Diploma plus 2 years’ related experience required.
• Experience in not-for-profit operations, property management or tenant organizing with demonstrated analytical skills utilizing budgetary, operational, financial and related information is a plus.
• Currently valid New York State Driver's License and a safe driving history.
• Must have own vehicle.
• Be organized, able to multitask and work with peers and supervisors in a collegial environment.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Attend job and Agency trainings as required.

Skills

• Computer skills in Excel and Word.
• Proficient with basic office equipment such as telephones, copiers, fax machines, printers and computers.

Location

• Braddock (Queens), NY
• Visits to sites in Queens, Brooklyn, Manhattan and the Bronx

Work Type

• Full-Time

Experience Level

• 2 years related experience

Education Level

• High School Diploma

Salary/Compensations

• $46,000 annually
• $25.27/hr.

Benefits

• Medical
• Dental
• Vision
• 403b
• Pension
• Life Insurance

About the Company

• Transitional Services for New York, Inc., (TSINY) is a not-for-profit, comprehensive, community-based mental health organization located in New York City.
• We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence.
• TSINY envisions broadening its rehabilitative services and becoming a regional social service provider.
• TSINY Staff will deliver effective programs with compassion, integrity, and professionalism.
• We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs.