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About the Role

The Security Manager will report to the Director, Operations and is responsible for ensuring the safety and security of the hotel, its guests, and employees. This role involves providing leadership to the Hotel Emergency and Action Team (HEAT), managing emergency situations, overseeing security equipment, and supervising the security team.

Responsibilities

Consistently offer professional, friendly, and engaging service.
Ensure compliance with safety, security, and loss control policies and procedures.
Provide direction and leadership to the HEAT and manage emergency evacuations.
Maintain a visible management presence.
Act as a liaison with the community and policing forces on security matters.
Complete daily security reports.
Oversee the property's Health and Safety Committee.
Direct response to emergency situations.
Be knowledgeable in the use of all security equipment and report hazards.
Supervise and train all Security Team members.
Perform lock audits and assist in maintaining key control.
Manage the departmental budget.
Balance operational, administrative, and colleague needs.
Assist guests regarding hotel facilities.
Assist employees and guests on the floor.
Follow department policies, procedures, and service standards.
Follow all safety policies.
Perform other duties as assigned.

Requirements

Previous leadership experience in a similar role required.
Computer literate in Microsoft Window applications required.
Certification in CPR First Aid required.
University/College degree in a related discipline required.
Must possess a professional presentation.
Strong interpersonal and problem-solving abilities.
Highly responsible and reliable.
Ability to work well under pressure in a fast-paced environment.
Ability to work cohesively as part of a team.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Seated computer work, including constant keyboarding and mousing.
Occasional lifting up to 25lbs.

Skills

Microsoft Window applications
CPR First Aid
Interpersonal skills
Problem-solving abilities
Teamwork
Guest service

Location

San Francisco

Work Type

Permanent
Full-Time

Experience Level

Leadership experience

Education Level

University/College degree in a related discipline

Salary/Compensations

$114,700 to $137,700 Annual

About the Company

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
Fairmont is proud to be an Equal Opportunity Employer.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/

Equal Opportunity

Fairmont is proud to be an Equal Opportunity Employer.
EOE/M/F/D/V
All your information will be kept confidential according to EEO guidelines.